JOB TITLE: UX Designer (12-Month FTC)

LOCATION(S): London
SALARY: £70,929 - £78,810

HOURS: Full-Time
DURATION: 12-Month Fixed-Term Contract

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the London office.
About this opportunity
As a UX Designer, you will be part of the Enterprise Experience Design (eXD) Team, primarily supporting the Cyber Security area of Lloyds Banking Group. You will collaborate closely with engineers, product owners, and consumers to understand user needs and behaviours. You will employ rapid prototyping and user testing techniques to craft and refine end to end consumer-centric journeys.

As a UX Designer, it’ll be your role to:

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen
• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD
• Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer
• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience
• Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

What you'll need

• Demonstrable experience within User Experience design/Interaction Design
• Strong experience as an Interaction Designer, UX Designer (or possibly from a Visual Design background)
• Full ownership of the Interaction Design project
• Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teams
• Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers
• Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights.
• Familiarity working in a complex landscape – ideally, you’ll have experience in financial services
• A collaborative mindset to work closely and quickly with a multi-disciplinary team
• Strong ability to see designs through to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities
• Strong advocacy of customer inclusivity and accessibility

About the Team
At the heart of our organisation, the Chief Security Office (CSO) plays a vital role in keeping our customers, colleagues, and data safe. They lead everything from property security to colleague security education and preventing cyber-attacks.

You will be joining the Enterprise Experience Design Team, working across the CSO Platform. You will work directly with feature teams to help them consider how consumers experience their products and services, aiming to build effective security experiences that deliver consumer and security value.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• Annual performance-related bonus scheme
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies