Join to apply for the UX Designer - Public Sector (GDS/UCD) role at IBM

Get AI-powered advice on this job and more exclusive features.

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future

Your Role And Responsibilities

We are seeking a seasoned Senior UX Designer with a strong background in our industry-specific software solutions to lead our design process, focusing on user-centered design methodologies and ensuring seamless integration with our clients' existing workflows within the public sector. The ideal candidate will collaborate extensively with cross-functional teams to deliver unparalleled user experiences and contribute to the development of design systems and style guides.

Key Responsibilities

• Spearhead the design process from inception to launch, guiding your team through user-centered design workflows in a public sector context.
• Develop comprehensive design systems and style guides to maintain consistency and scalability across products, aligning with Government Digital Service (GDS) standards.
• Conduct thorough user research, usability testing, and data analysis to inform and refine design decisions, applying User-Centered Design (UCD) principles.
• Partner effectively with developers, product managers, and stakeholders to implement design solutions, ensuring alignment with GDS guidelines.
• Act as a mentor to junior designers, offering guidance and constructive criticism on their work.

Education and Expertise

Preferred Education
Bachelor's Degree

Required Technical And Professional Expertise

• A robust portfolio showcasing a diverse range of UX design projects, preferably within the public sector.
• Proficiency in design tools such as Sketch, Figma, or Adobe XD.
• Deep understanding of user-centered design principles and methodologies, with specific experience in UCD teams.
• Proven capability to craft user-centric designs that tackle intricate challenges and enhance user experiences in a public sector setting.
• Superb communication and collaboration skills, with experience in stakeholder management.
• Demonstrated experience working in agile development environments within the public sector.
• Proficiency in user-centered design principles and methodologies, including UX Design Thinking and User Journey Mapping.
• Experience in planning and executing user research, including interviews, surveys, and usability tests, aligned with GDS standards.
• Strong analytical skills to interpret research findings and formulate actionable recommendations, in line with GDS guidelines.
• Adeptness in organizing and structuring content and information to maximize usability and findability, adhering to GDS principles.
• Experience in creating site maps, wireframes, and information architecture diagrams, consistent with GDS standards.
• Proficiency in developing wireframes, prototypes, and visual designs for digital interfaces, meeting GDS accessibility requirements.

As an equal opportunities employer, we warmly welcome applications from individuals from all walks of life. However, for this role, applicants must have the legal right to work in the UK. Regrettably, we cannot provide visa sponsorship and there are no plans to change this policy. You must be a UK resident with uninterrupted residency in the country for the past five years, and possess or be eligible to acquire UK government security clearance.

Preferred Technical And Professional Experience

• Experience with front-end development languages (HTML, CSS, JavaScript).
• Knowledge of accessibility standards (WCAG), particularly as they apply to public sector digital services.
• Familiarity with design systems and pattern libraries, with direct experience in a public sector context.
• Academic or professional background in Human-Computer Interaction or a related discipline, with relevance to the public sector.
• Experience with user research methodologies and data visualization tools, specifically relevant to UCD teams in the public sector.
• GDS compliance knowledge and understanding of User-Centered Design (UCD) principles.

Referrals increase your chances of interviewing at IBM by 2x

Get notified about new User Experience Designer jobs in Leicester, England, United Kingdom.

Leicester, England, United Kingdom 7 hours ago