UX Researcher for Commercial insights
3-4 Months Initially
Remote/Hybrid (Some travel required for meetings)
Inside IR35

My client a top Global company are currently looking to recruit an UX Researcher for Commercial Insights to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE.

Essential skills and experience for the UX Researcher for Commercial Insights:

• Design Thinking: Knowledge and experience in Design Thinking principles and practices
• Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial / commercial dashboards
• Behaviour Design: Experience in behaviour change and behavioural design/research
• User Research Expertise: Proven experience in planning and conducting user research across the product lifecycle using a variety of methods, both qualitative and quantitative, from discovery to design, to deployment.
• Bias Mitigation: Skilled in designing research that minimises bias and surfaces root causes of user behaviour and pain points.
• Analytical Thinking: Ability to distil complex data into clear insights and identify the three most important things teams need to know to make decisions.
• Collaboration: Interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders.
• Communication: The ability to present research findings in a clear and impactful way.
• Business Acumen: Understanding of how user insights connect to business goals and product strategy.
• Tool Proficiency: Familiarity with user research tools such as UserTesting, Qualtrics, GA4 or similar.
• Third party management: Experience choosing and managing third parties effectively to deliver high quality outcomes, efficiently.

Preferred skills and experience for the UX Researcher for Commercial Insights :

• Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights.
• Service Design Awareness: Understanding of service blueprints and how user research informs broader service experiences.
• Healthcare/CPG Experience: Knowledge of the healthcare or consumer packaged goods industry and its regulatory and user experience challenges.

Stakeholder influence: Evidence of influencing stakeholders at different levels to follow a 'consumer first' mindset.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.