Softcat Manchester, England, United Kingdom

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Role: Vendor Data Manager

Role Overview: The Vendor Data Manager is a strategic and cross-functional leader, responsible for overseeing the entire lifecycle of product data within Softcat from its acquisition to its eventual deletion. A key part of this is ensuring integrity, security and accessibility of vendor data by collaborating with different teams to maintain high standards and high data quality.

Success. The Softcat Way.

At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.

Key Responsibilities

• Working with the Head of Business Partnering to develop a clear roadmap for data products aligned with business goals and user needs.
• Conduct market research and competitive analysis to identify opportunities for improvements to Softcat's vendor data. This could include looking at new sources of data (from our vendors) to further enhance the enrichment of our vendor data or understanding best practice for managing our vendor data.
• Master Data Management (MDM): Create and maintain a single, consistent and accurate source of truth for Softcat's critical vendor data. Ensure this data is standardised across all systems, preventing inconsistencies and errors. Develop and manage business processes to support these responsibilities.
• Data Quality Management: Ensure data is accurate, complete, consistent and timely. Implement rules and processes to cleanse data, validate its quality and monitor it for issues. Maintain a high level of trust in the data used for business decisions.
• Implement and manage security measures to protect sensitive data from unauthorised access, breaches and cyberattacks. Ensure data platforms and services are regularly audited to comply with policies (such as ROPAs) and access controls are in place, in conjunction with data owners and service owners.
• Collaborate with the data leadership team to create and maintain a comprehensive data strategy for vendor data that aligns with Softcat's business goals, including what to collect, how it will be stored, and how it will be used to drive decisions.

Required Skills & Qualifications

• Strong understanding of data analytics, data engineering, and machine learning concepts.
• Strong understanding of data governance and data quality. Knowledge of data integration and ETL processes. Solid understanding of data security and compliance or the ability to learn this in the context of managing vendor data for Softcat.
• Knowledge or experience of MS Purview, CluedIn and PowerBI would be beneficial.
• Familiarity with agile methodologies, product road mapping, and user-centred design.
• Attention to detail: A focus on the finer details is crucial as small errors in data can lead to a significant impact.
• Experience managing data-centric products or platforms.
• Problem solving and analytical thinking: Ability to identify and resolve data-related issues, whether they are quality problems or technical glitches.
• Knowledge of Softcat's vendor landscape or a similar company would be advantageous for understanding root causes.
• Ability to communicate technical concepts to non-technical stakeholders.
• Strong project management and cross-functional collaboration skills.

We also acknowledge that the confidence gap and imposter syndrome are real and can affect talent, so please don't hesitate to apply—we would love to hear from you!

Work style and flexibility

Work in a way that works for you. We recognise that everyone is different and that the way people want to work and deliver at their best is different for everyone. In this role we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours – flexing the start and finish times during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need during our recruitment process or any mitigating circumstance you wish us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be authentically you when submitting your application to showcase your true self.