Overview

Support multiple clients across multiple technologies. Mentoring of junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and reporting skills arising from customer facing and on-site experience. Very strong verbal, presentation, and interpersonal skills are required. Escalation point for major incidents/investigations. This is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge.

Core Competencies / Responsibilities

• Enterprise Infrastructure Architecture & Design - Skilled in developing and implementing scalable, secure, and compliant infrastructure solutions across on-premises, cloud, and hybrid environments.
• Virtualization Technologies - Deep expertise in VMware vSphere/ESXi, Hyper-V, KVM, and virtualization strategies for consolidation, optimization, and disaster recovery.
• Disaster Recovery & Business Continuity - Strong knowledge of DR planning, replication technologies (VMware SRM, Pure Storage), and aligning RTO/RPO objectives with business needs.
• Storage & Backup Solutions - Proficient in SAN/NAS design, Fibre Channel networking, and enterprise backup/recovery platforms (Veritas NetBackup, Veeam, LTO libraries).
• Data Centre Modernization & Migration - Experienced in large-scale data centre migrations, infrastructure refreshes, workload consolidation, and cross-platform integration (Linux, Windows).
• Network Architecture & Security - Skilled in network design, firewall rule flow, VLANs, VPNs, Cisco infrastructure, and secure access architecture.
• Identity & Access Management - Knowledgeable in Active Directory, Okta, Microsoft PKI, and certificate lifecycle management.
• Technical Leadership - Proven ability to lead complex projects, resolve technical challenges under pressure, and deliver on deadline-driven objectives.
• Documentation & Solution Design - Experienced in producing high-quality technical design documentation to support infrastructure projects and operations.
• Regulated Environments - Demonstrated success designing and operating infrastructure in highly regulated, security-conscious environments.

Desirable skills

• Familiar with enterprise level ITSM tool, e.g. ServiceNow
• Experience working across multiple customers with complex IT estates
• NextGen monitoring experience would be valuable, e.g. DataDog, NewRelic etc
• GitHub experience
• Project management certifications e.g. Prince2
• ITIL Foundation Certificate in IT Service Management

Company & Benefits

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

• UK & Ireland's premier AWS, Microsoft & Oracle partner
• 3300+ strong, €350/£300m revenue business
• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!

Benefits & Development

• Share in our success with our Quarterly Performance-Related Profit Share Scheme
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
• Flexible/remote working to support work-life balance
• Financial Wellbeing initiatives including Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and more
• Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
• Educational assistance and accreditations, including AWS, Microsoft, Oracle, and Red Hat
• Reward schemes including Version 1's Annual Excellence Awards
• Environment, Social and Community initiatives supporting diversity, inclusion and belonging