Overview

Location: London & South East Regular travel required
Working hours: Full time 37.5 hours per week – Monday to Friday + on call rota 1 in 4

Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. VodafoneThree is building a future where everyone deserves the same chance to stay connected and where the digital divide is closed, communities are empowered, and progress is driven. We believe everyone should feel they belong and be able to bring their whole self to work. You’ll join a team that genuinely cares about each other, our customers, and the future we’re building.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re investing in 5G and digital infrastructure across the country to power businesses, services and communities. You’ll work on real challenges with real impact across every corner of the country, helping to build a future that works better for everyone. We move at pace, and we’re just getting started. Join Vodafone Business Security Enhanced to strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

What you’ll do

As a Field Technical Specialist, within a Network Engineering team you will be accountable within the London and South East region to support liaising with customers, creating accurate requirements for subsequent installation, commissioning, and handover of new services to Operations. You will also undertake 24/7 fault cover (on call) for multiple network types (IP/DWDM), which provide service to Government Customers. You will also:

• Undertake surveys, installation, commissioning and testing on Customer & Vodafone network sites, to current VBSE specifications and provide on call 24/7 fault cover as part of a rota for London and the South East
• Support managed services delivery and act as lead Field Technical Specialist for all services across customer and network sites within the geographical area of operation.
• Interpret complex designs and own the requirement to survey/install managed services.
• Collaborate with Sell, Build, Run operations to ensure all aspects of equipment installation, commissioning and testing are fully supported.
• Build and maintain relationships with key customer sites and provide a professional interface to customers, suppliers and Vodafone colleagues.

Who you are

• Experienced in IP & DWDM networks in a Telecoms Provider environment and able to adapt to wider service delivery requirements.
• In depth experience in IP/Data/Transmission related field.
• Experience in Cisco/Ciena/Juniper configuration to install and commission IP and Optical platforms.
• Able to use Telecoms test equipment relevant to support the role’s duties.
• Ability to work unsupervised for extended periods, setting own goals, priorities and responsibilities.
• Excellent written and verbal communication skills.

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our learning tools and parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.com/uk/applying-to-us/).

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. We’re looking for authenticity and can’t wait to get to know the real you.

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