VodafoneThree - National Account Manager

Location: Stoke, Birmingham, Manchester or Nottingham + Location Independent Worker

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Monday to Friday

Location Independent Worker: As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. For this role, we anticipate you’ll be in our Stoke office ~2 days per month.

Overview This role is focused on managing existing large global enterprise customers, delivering best in class account management, and identifying opportunities to grow your portfolio.

What You’ll Do

The National Account Manager role is focused on managing existing large global enterprise customers, delivering best in class account management, ensuring erosion of existing revenue is minimised and revenue is optimised where possible, identifying and maximising whitespace to grow your portfolio of accounts. Leveraging existing global relationships as well as brand new engagements to drive growth. Work effectively across UK and global stakeholders to realise account strategy/development plans. Close collaboration with Product, Solution Sales, Legal and Commercial teams to deliver bespoke and off the shelf solutions. Key responsibilities include:

• Actively pursue new opportunities and build new customer relationships
• Acquire a minimum number of key contacts as defined and agreed within your sales plan
• Develop a comprehensive sales plan to identify, qualify, propose, negotiate & close opportunities across the Vodafone portfolio
• Identify & manage customer requirements needed to complete proposal &/or contract
• Deliver a “best in class” customer experience in all interactions
• Work on large, multi-national accounts
• Build & manage Sales pipeline to ensure a minimum of 4x Sales target
• Ensure all opportunities are recorded and progressed using Vodafone’s CRM system

Who You Are

• Effective Relationships & Networking
• Thinking & Acting Strategically
• Ability to work as part of a global and local team
• Desire to delight customers by tailoring solutions to help them realise business ambitions
• Strong commercial and business acumen
• Multi-Stakeholder Management
• 2+ years Inside Sales or industry-related experience is desirable
• Ability to achieve and exceed sales targets in a B2B, complex sales environment
• Proven ability to target accounts using MEDDIC / Solutions Selling
• Forecasting and reporting skills

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and encourage you to apply even if your experience doesn’t align exactly with every part of the job description.

What We Offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, pension plan and more. We support career development through learning tools and parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers are subject to background checks, including criminal and financial checks. If you require reasonable adjustments or accessibility support, refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business; we value your authentic experiences and achievements. During the interview, rely on your knowledge and skills to show your personality and abilities.

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