Overview

To apply visit: https://sloughcvs.org/current-vacancies/

Volunteer and Community Development Officer

Hours: Full time – 35 hours
Job Type: Permanent
Location: Hybrid role – Office and home based with outreach work across Slough (and environs)
Salary: £24,370
Closing date: 15th September 2025
Interview date: 22nd September 2025

Job Summary: This is a key role at Slough CVS, responsible for developing and delivering a volunteer strategy that supports both internal and external volunteer-led activity. The postholder will manage the Volunteer Platform, recruit volunteers to support local charities, community groups, the NHS, and local authority services, and oversee the internal volunteers at SCVS. They will also lead the Slough Quality Protects Programme and contribute to the growth and capacity-building of community organisations across Slough.

Responsibilities

• General
  • Lead the development and implementation of the Volunteering Strategy for Slough CVS.
  • Manage and maintain the Simply Connects Volunteer Platform.
  • Supervise, motivate, and support the volunteer team.
  • Support the growth, capacity-building, and development of community and voluntary organisations.
  • Manage the Slough Quality Protects Quality Assurance Programme

• Operational
  • Expand the number of organisations, charities, local authorities, NHS services, and businesses offering volunteering opportunities on the platform, ensuring information is accurate and up-to-date.
  • Actively engage with Slough residents and communities to increase individual registrations on the platform as potential volunteers.
  • Understand the design, implementation, and maintenance of the Volunteer Platform to meet strategic and operational needs, targeting and recruiting volunteers for both voluntary and statutory organisations.
  • Update volunteer policies, resources, and handbooks, ensuring groups have access to model policies, governance tools, and relevant information via the Slough CVS website.
  • Oversee the DBS application process for volunteers.
  • Provide 1:1 support to help the growth of new and existing voluntary and community groups across Slough, ensuring compliance with Charity Commission regulations.
  • Enhance volunteer recruitment and retention through outreach, events, fairs, newsletters.

• People
  • Participate in one-to-one meetings and annual performance appraisals with your line manager.
  • Attend and actively contribute to regular team and management meetings.
  • Facilitate access to the Volunteer Passport training to encourage volunteer engagement and skill development.
  • Lead a Volunteering Steering Group to shape the future strategy and vision for volunteering in Slough.
  • Work closely with voluntary and community organisations to build their capacity to manage and retain volunteers effectively.
  • Attend relevant training, as agreed with your line manager, to enhance skills and knowledge.
  • Undertake professional development as required.

• Any Other Duties
  • Adhere to all Slough CVS policies and procedures, including Equal Opportunities, Health and Safety, Lone Working, Confidentiality, Data Protection, and Safeguarding.
  • Undertake any other duties commensurate with the role, as required.

Core Competencies and Personal Specifications

Communication

• Clear and effective communication with diverse communities, demonstrating empathy and understanding.
• Ability to convey important messages and check for understanding.
• Open to feedback and able to use it constructively.

Personal Responsibility

• Demonstrates a non-judgmental and transparent approach.
• Self-motivated, positive, and committed to equality, diversity, and inclusion.
• Focused on solutions, not problems.

Team work

• Strong commitment to fostering a positive team environment within SCVS.
• Flexible and willing to work occasional evenings and weekends.
• Collaborative and supportive in all interactions with colleagues.

Knowledge and Experience

• Expertise in motivating, supporting, and managing volunteers effectively.
• Strong understanding of safeguarding, confidentiality, and relevant policies and procedures.
• Ability to develop networks and build relationships with diverse partners, volunteers, and stakeholders.
• Resilient, self-motivated, and capable of working under pressure in a fast paced environment.
• Skilled in supporting voluntary and community partners to develop and grow. Proficient in Microsoft Office and adaptable to learning new databases.

• Detail-oriented with a commitment to confidentiality and a strong understanding of the sector. Creative Thinking

• Confident in sharing ideas and embracing change within the team.
• Being able to work independently and take initiative.
• Resilient, innovative, self-motivated, and capable of working under pressure in a fast-paced environment.

Commercial Acumen

• Proven ability to deliver outstanding outcomes while being mindful of cost control and project budgets.
• Maintains SCVS's reputation and continues to promote the organisation's profile effectively.

Planning and Organising

• Ability to maximise effectiveness, work methodically towards targets, and prioritise tasks efficiently.
• Aplies a flexible, pragmatic approach to problem-solving and time management.

Problem Solving/Analytical

• Strong analytical skills with the ability to see things from others' perspectives.
• Effective listener, confident in asking open questions and seeking help when needed.
• Solution-oriented mindset.

Leadership

Represent SCVS in a professional and positive manner at all times. Set good examples to colleagues and provide support to volunteers, groups and partners.

Working Environment

• Hybrid role – office and home based with outreach work across Slough (and environs)
• Full, clean driving licence and a car preferred.
• Some evening and weekend commitments.

Job Type: Part-time

Pay: £24,370.00 per year

Benefits:

• Company pension
• Flexitime
• On-site parking

Work Location: In person