Role PurposeThe purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.Job DescriptionMin 4-5 end-to-end implementations of BY WMS or extensive warehouse management supportStrong in managing customer expectations, stakeholder management, regular reviews, and customer managementFocus on delivery-led growth leading to increased revenue generationContribute to RFP responses, customer presentations and project estimationsStrong knowledge of SCM Planning concepts, practices, and proceduresExpert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning.Functional & Technical hands-on experience in BY WMS.Build custom functionalities in BY WMSHands-on experience in BY integration, batch processes, Solution ArchitectureHands-on experience in MOCA, Oracle PL/SQL components and fine-tuning SQL processFamiliarity with agile principles and project managementAbility to produce quality deliverables with minimal supervision and directionHands-on experience in handling business requirements in JIRA and similar toolsAbility to conduct Business End user Training and grooming internal talent poolAbility to demonstrate a high level of responsiveness and a sense of urgencyProcess oriented with ability to problem solve and think outside of the boxExperience to independently manage presentations to Customers and StakeholdersEngagement with delivery teamPeriodic cadence with delivery teamProvide them with customer feedback/ inputs on the proposed solutionReview the test cases to check 100% coverage of customer requirementsConduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customerDeploy and facilitate new change requests to cater to customer needs and requirementsSupport QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedbackConduct Integration Testing and User Acceptance demo's testing to validate implemented solutions and ensure 100% success rateUse data modelling practices to analyze the findings and design, develop improvements and changesEnsure 100% utilization by studying systems capabilities and understanding business specificationsStitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customerSupport Project Manager/ Delivery Team in delivering the solution to the customerDefine and plan project milestones, phases and different elements involved in the project along with the principal consultantDrive and challenge the presumptions of delivery teams on how will they successfully execute their plansEnsure Customer Satisfaction through quality deliverable on timeBuild domain expertise and knowledgeEngage and interact with other BA's to share expertise and increase domain knowledge across the verticalWrite whitepapers/ research papers, point of views and share with the consulting community at largeIdentify and create used cases for a different project/ account that can be brought at Wipro level for business enhancementsConduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight #J-18808-Ljbffr