Join to apply for the Website Content Writer & Lead role at Business Stream

About the role

Are you ready to make your mark? Join our Marketing and Communications team to take the lead on developing the content for our new corporate website. You’ll audit existing content, create clear, engaging and on-brand copy, and shape how our business connects with customers online.

In this role, you’ll lead a full content audit of our existing website, working with the wider team to evaluate what content to keep, revise or retire. You’ll create compelling, customer-first content that aligns with the buyer journey, addresses key pain points and clearly communicates our values across every page. Using customer insight and research, you’ll help define the site’s structure and ensure it meets both business objectives and customer needs. You’ll work closely with stakeholders to guide content through approvals, coordinate with IT teams and our external web agency, and keep the project moving with a clear, focused plan. Every page you deliver will meet the highest standards for brand, accessibility, search engine optimisation (SEO) and user experience.

About you

We’re looking for someone with at least five years’ experience in corporate website content or customer communications (preferably business to business) who can craft high-quality, customer-focused copy while keeping projects on track and stakeholders aligned. You’ll have sharp editorial judgement, a flair for simplifying complex information and a collaborative mindset that brings teams together and drives results.

This is a unique opportunity to leave a lasting impact on our online presence, working at the heart of a high-profile project where your content expertise and creativity will be celebrated and valued.

What’s in it for you?

• 6 month contract offering a salary up to £60,000 (pro-rated)
• 31 days annual leave and six bank holidays (pro-rated)
• Monday to Friday based in our office within Edinburgh Park
• Hybrid working – 3 in the office and 2 at home
• Subsidised staff restaurant and free gym membership

Why we’re the right fit

We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.

Who we are

Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 300 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.

How to make this job all yours

We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. The closing date for applications is Thursday 30 October 2025.

A Disability Confident Committed Employer

• If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• Utilities

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