Overview

Lambeth Agency Workers- Click here to apply

Welfare Benefit Adviser REF: 2438

Hybrid Working - working in office for a minimum of 2 days per week

SO2: £41,580 pa rising in annual increments to £42,861 pa inc LW.

12 Month Secondment Opportunity/ Fixed Term Contract and Full Time

About Us

It is an exciting time to join Lambeth Council. We have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan “Our Future, Our Lambeth.” To deliver these ambitions, we have embarked on our transformational One Lambeth Programme ensuring we are “connected by purpose” in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff: Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page.

About the Borough

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from Streatham in the South to Waterloo in the North, we are the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken. Lambeth is home to the Windrush generation, London’s largest LGBTQ+ community, and a thriving Portuguese-speaking community. We offer exceptional schools, green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and institutions such as St Thomas’s Hospital.

About the Role

We’re looking for someone who is motivated, dynamic, enthusiastic and innovative to join our Welfare Rights Team, Every Pound Counts, providing benefit advice to ill and disabled vulnerable adults who are unable to access benefits services in the community. As part of a busy team of benefit advisers, you will be responsible for providing benefit checks and helping people with all stages of the benefit process. The role requires expertise in benefits with an empathetic and patient approach, as many people have health issues and may need home visits. This is a core element of our service. The role involves partnership working as most people are referred to our service by statutory services. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

All About You

You will need up-to-date extensive knowledge of welfare rights benefits, rules, changes and legislation. You will need an understanding of physical and mental health issues and how they impact someone’s life and their ability to claim and retain welfare benefits. You should be passionate about providing high-quality advice and be able to work under your own initiative to manage a complex and diverse workload while working collaboratively.

You will also need to show evidence of the following:

• Recent direct experience in giving detailed benefits advice and undertaking benefit checks, including detailed knowledge of means-tested and non-means-tested benefits, disability benefits, with extensive knowledge of Universal Credit
• Excellent communication skills
• Experience of working to deadlines and providing high-quality written submissions for reviews

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

We especially encourage applications from people from Black, Asian and Multiethnic communities. While the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.

For detailed qualifications and requirements, please review the job description and person specification in the hyperlink below:

Job Description and Person Specification

Contact Information

For an informal discussion about the role, please contact jcharris@lambeth.gov.uk or 0207 926 4806

Recruitment Timelines

Advert close date: 11:59pm on Sunday 12 October 2025

Interviews: Week Commencing 20 October 2025

Benefits

We offer a range of benefits, including:

• Participation in our Staff Networks: Black, Asian, and Multi-Ethnic; LGBTQ+; Disability; Young Professionals; and Women.
• Generous annual leave entitlement from 27 to 35 days depending on service length.
• Membership in the Local Government Pension Scheme.
• Hybrid Working.
• Employee Assistance Programme.
• Occupational Sick Pay based on length of service.
• Discounts at local restaurants and Active Lambeth Gyms.
• Learning and Development opportunities, including Apprenticeships.
• Cycle to Work Scheme and secure bike storage facilities at our Town Hall and Civic Centre.
• Trade Union Membership.

How to Apply: If you’re interested, click on the apply button and complete an online application. In your supporting statement, clearly demonstrate how you meet the shortlist criteria marked with an "A" at shortlist stage. We operate an anonymised application process, so remove personal details when uploading your CV and personal statement.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers.