Overview

Workplace Experience Manager at Simply Business (Boston hub). The role is responsible for overseeing day-to-day office operations and creating a welcoming, collaborative environment that reflects Simply Business values and supports a high-growth culture.

What you'll do

• Office Operations: Manage daily office functions, including maintenance, repairs, and vendor relationships. Serve as the primary point of contact for employees, building management, and security. Coordinate catering for events, guest check-in, employee onboarding, travel booking, and meeting support as needed.
• Employee Experience: Partner with Internal Communications Team and People Team to plan and execute engaging events and amenities that foster a vibrant, collaborative atmosphere.
• Financial Management: Oversee the office operations budget, process expenses, and identify cost-saving opportunities.
• Safety & Compliance: Collaborate with building management to ensure proper safety and emergency procedures are in place.
• Continuous Improvement: Maintain relationships with internal employees and external partners to identify and implement improvements based on feedback.

Requirements

• 5+ years of experience in office or facilities management.
• Ability to be in the Boston hub at least 4 days per week during normal business hours; exceptional communication, project management, and organizational skills with a keen eye for detail.
• Proven experience in managing budgets and external vendors.
• Ability to multitask and manage competing priorities effectively.
• Experience collaborating with global teams preferred.
• A "culture carrier" who embodies Simply Business values and actively contributes to a positive and inclusive workplace.

Benefits

• Group medical, dental, vision, and prescription drug coverage
• Short-term and long-term disability, and life insurance
• Participation in the Company’s bonus program; 401(k) with a 5% employer match
• Commuter benefits
• 25 days of vacation, 10 sick days, and 10 company holidays
• Investment in learning and development; regular team outings and volunteer opportunities
• Hybrid working model for flexibility

Simply Business is an equal opportunity employer and is committed to an inclusive and diverse culture. We welcome applicants and strive to support growth within our interview process.