We are seeking a CHC Clinical Quality Manager to lead and support our growing team of CHC Assesors. The role will focus on delivering high-quality Continuing Healthcare (CHC) Assessments and Clinical Services on behalf of our NHS partners.

In-depth knowledge of the National Framework for NHS Continuing Healthcare and Funded Nursing Care is essential. You will play a central role in leading day-to-day operations, motivating the team, engaging NHS stakeholders, and helping to scale UB Healthcare's services.

Main duties of the job

Key Responsibilities

• Scrutinise and review comprehensive assessments to ensure compliance with the National Framework.
• Provide feedback and clinical support to assessors where required.
• Audit cases to provide feedback to quality control assurers and clinical leads.
• Provide support to the administration team.
• Act as a clinical resource to the team.
• Undertake holistic assessments and reviews when required (face-to-face and remote).
• Liaise with social workers and other stakeholders.
• Provide clinical reports to Clinical Service Delivery Lead/ Head of Clinical Ops.
• Promote excellent customer care throughout the CHC process.
• Promote excellence, compliance, and efficiency across the team.

About us

AACC/CHC Clinical Quality Manager

Hybrid| Full-time | Permanent | Posted: 25 September 2025 | Work authorisation: UK required |Enhanced DBS | Competitive Remuneration

About UB Healthcare

UB Healthcare is a fast-growing healthcare start-up delivering outcome-based services for the NHS and social care sector. Our mission is to improve outcomes, reduce inequalities, and elevate experiences through collaborative partnerships and cost-effective, high-quality services.

We are proud to be an equal opportunity, Living Wage, and Mindful Employer.

• A safe and inclusive workplace
• On-the-job training
• Wellness programmes
• Growth and promotion opportunities

Job responsibilities

Who We're Looking For

• Experienced CHC Clinician
• Strong understanding of CHC processes and frameworks
• Confident communicator with excellent interpersonal skills
• Skilled in Microsoft Office and digital systems used in healthcare settings
• Positive, self-motivated, and performance-oriented
• Committed to UB Healthcare's mission and values

An Enhanced DBS check is required for this role.

• Competitive Salary (NHS Agenda for Pay Band 7 equivalent)
• Performance-related bonuses and an annual bonus scheme
• Company pension
• Free on-site parking
• Company events & wellness initiatives
• Career development and promotion pathways

Person Specification

Qualifications

• Current NMC registration
• Up-to-date mandatory training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceBand 7 equivalent