Overview

We are seeking a CHC Clinical Quality Manager to lead and support our growing team of CHC Assessors. The role will focus on delivering high-quality Continuing Healthcare (CHC) Assessments and Clinical Services on behalf of our NHS partners. In-depth knowledge of the National Framework for NHS Continuing Healthcare and Funded Nursing Care is essential. You will lead day-to-day operations, motivate the team, engage NHS stakeholders, and help scale UB Healthcare's services.

Key Responsibilities

• Scrutinise and review comprehensive assessments to ensure compliance with the National Framework.
• Provide feedback and clinical support to assessors where required.
• Audit cases to provide feedback to quality control assurers and clinical leads.
• Provide support to the administration team.
• Act as a clinical resource to the team.
• Undertake holistic assessments and reviews when required (face-to-face and remote).
• Liaise with social workers and other stakeholders.
• Maintain accurate case records.
• Provide clinical reports to Clinical Service Delivery Lead/ Head of Clinical Ops.
• Promote excellent customer care throughout the CHC process.
• Promote excellence, compliance, and efficiency across the team.

About us

AACC/CHC Clinical Quality Manager — Hybrid | Full-time | Permanent | Posted: 25 September 2025 | Work authorisation: UK required | Enhanced DBS | Competitive Remuneration

About UB Healthcare

UB Healthcare is a fast-growing healthcare start-up delivering outcome-based services for the NHS and social care sector. Our mission is to improve outcomes, reduce inequalities, and elevate experiences through collaborative partnerships and cost-effective, high-quality services.

We are proud to be an equal opportunity, Living Wage, and Mindful Employer.

Our environment includes:

• A safe and inclusive workplace
• On-the-job training
• Wellness programmes
• Growth and promotion opportunities
• Regular social events

Job description

Job responsibilities

Who We're Looking For

• A registered nurse
• Experienced CHC Clinician
• Strong understanding of CHC processes and frameworks
• Confident communicator with excellent interpersonal skills
• Skilled in Microsoft Office and digital systems used in healthcare settings
• Positive, self-motivated, and performance-oriented
• Committed to UB Healthcare's mission and values

An Enhanced DBS check is required for this role.

Benefits

• Competitive Salary (NHS Agenda for Pay Band 7 equivalent)
• Performance-related bonuses and an annual bonus scheme
• Company pension
• Gym membership
• Free on-site parking
• Company events & wellness initiatives
• Career development and promotion pathways