Role Summary And Impact We are seeking an experienced and dynamic Account Director for our Paid Social team. The successful candidate will lead a team of Account Managers and Account Executives, managing and optimizing campaigns across a diverse portfolio of accounts. This role requires a strong leader with deep expertise in paid social media, exceptional client‑management skills, and the ability to drive strategic campaign success. Client Management

Serve as the primary point of contact for key retail clients in the clothing and homeware sectors. Build and maintain strong client relationships, ensuring satisfaction and long‑term partnerships. Understand clients’ business goals and translate them into effective paid‑social strategies.

Campaign Activation and Planning

Lead the planning, execution and optimisation of paid‑social campaigns across platforms such as Facebook, Instagram, TikTok, Snapchat, Reddit and Pinterest. Oversee the development of media plans, budgets and timelines to meet client objectives. Ensure campaigns are delivered on time, within budget and achieve the desired KPIs.

Escalation Management

Act as the escalation point for any client or campaign issues, resolving them promptly and effectively. Implement processes to mitigate risks and ensure smooth campaign execution.

Team Training and Development

Mentor and develop the skills of the account‑management team, providing regular training and performance feedback. Foster a collaborative and high‑performance team culture. Conduct regular one‑on‑one meetings with direct reports to support their professional growth.

Leadership

Lead the client portfolio for a major FMCG client, ensuring strategic alignment and exceptional service delivery. Drive continuous improvement in campaign performance and client satisfaction. Collaborate with cross‑functional teams (creative, analytics, etc.) to deliver integrated marketing solutions.

Skills And Experience

Be Extraordinary by leading collectively to inspire transformative creativity. Create an open environment by balancing people and client experiences and cultivating trust. Lead optimistically by championing growth and development to mobilise the enterprise.

About you

Proven track record of experience in paid‑social advertising and managing large‑scale campaigns. Proven track record of experience in a leadership role, managing teams and direct reports. Strong expertise in paid‑social platforms (Facebook, Instagram, Pinterest, etc.) and tools. Excellent client‑management skills with the ability to build and maintain strong relationships. Exceptional strategic thinking and problem‑solving abilities. Proven ability to manage multiple projects and deadlines in a fast‑paced environment. Excellent communication and presentation skills. Experience with retail clients, specifically in the clothing and homeware sectors, is a plus.

Life at WPP Media & Benefits WPP Media invests in our employees to help them do their best work. Benefits include competitive medical, group retirement plans, vision and dental insurance, significant paid time off, preferential partner discounts and employee mental health awareness days. Equal Opportunity Employer WPP Media is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Location & Work Requirements This is a UK‑based role and requires individuals to have the right to work in the UK. It is a hybrid working arrangement with teams in the office about four days a week. Additional Information Please read our Privacy Notice https://www.wppmedia.com/pages/privacy-policy for more information on how we process the information you provide. #J-18808-Ljbffr