Account Manager / Business Development Manager

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Overview

Job Title: Account Manager & Business Development
Location: Farringdon
Salary: £30,000 per annum + Up to £9k bonus
Job type: Full time, Permanent
Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.

The Role

We’re looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager.

This is not a sales role. You will be working with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies.

You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients.

This is a hybrid position working at our Kings Cross office at least two days a week.

We can only consider candidates with the right to work in the UK, we cannot sponsor.

Responsibilities

• Outreach: Representing the client(s) in a professional way
• Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client
• Booking two/a number of meetings a week and managing changes in scheduling in a timely manner
• Maintaining agreed outreach volumes consistently
• Client Management: Preparing and leading meetings with the client, building client rapport and trust
• Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas
• Supporting the client strategy with the implementation of bespoke client campaigns
• Working with your CSM to ensure ongoing client satisfaction
• Admin: Comfortable using a CRM system, Google Sheets, and following internal processes
• Logging conversations with clear actions and next steps
• Reading and responding to emails in a timely manner

About You

• Required Attributes:
  • Organised and attentive to client needs
  • Experience in managing and nurturing relationships
  • Confident reaching out to new leads to introduce the client
  • Experience with either Google Workspace or Microsoft Office
  • Excellent English language skills, verbal and written
  • Highly focused and organised with a desire to learn and grow
  • Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment
  • Proactive and comfortable contributing to discussions
  • Self-motivated to problem-solve
  • Eye for detail
  • Good communicator and able to read and adapt to social cues
  • Ability to anticipate and identify client issues
  • Can take detailed notes during conversations
• Desired Attributes:
  • Experience with CRM systems, ideally Hubspot
  • Knowledge of GDPR and data protection practices
  • Touch typing

Benefits

• Hybrid working
• Office drinks/dinner or activity once a month in Central London
• Extensive ongoing personal development
• Unlimited access to therapy on our well-being platform
• Access to company library and book club
• Free sanitary products at our Farringdon office
• Anti-harassment policy in place
• Regular company workshops on Mental Health, Wellbeing awareness and Sexual Harassment
• 20 days Holiday + 8 public holidays + extra paid day off for your Birthday
• Two mental health mornings off per year
• Monthly 1-2-1s with Company Director to discuss development and wellbeing
• A supportive team that values quality work and work/life balance

Company Values & Awards

Values: Multidimensional innovation, Integrity, Human first, Collegiality, Hard work

Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024 & 2025

Other

Please note: Our office is accessible via stairs only. Candidates with experience of or working currently in relevant job titles may be considered.

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