Account Manager – Sampling (Full Time, 12 months maternity cover)

Salary: up to £38,000 per annum + 10% bonus opportunity.

Working: 35 hours per week, Monday to Friday (occasional weekend or evening as needed, time in lieu).

Location: Hybrid – minimum 3 days per week in Winnersh (RG41 5TP) with occasional visits to client offices in London and Leeds.

At REL Field Marketing, we partner with some of the biggest retail names to deliver engaging, creative sampling campaigns across the UK. We’re looking for a proactive and passionate Account Manager to join our team and take ownership of delivering standout client experiences.

Key Responsibilities

• Client Management – Be the main point of contact for day‑to‑day queries. Build strong relationships with clients, ensuring briefs are delivered on time with thorough quality checks.
• Project Leadership – Lead and oversee retail experiential activities, from planning through to live delivery.
• Data & Insight – Pull and analyse reports, using data to influence change and present results to clients and field managers.
• Process Improvement – Identify and implement new ways of working, ensuring seamless adoption by the field team.
• Team Communication – Present project overviews and performance results confidently at all levels.
• Risk Management – Develop weekly contingency plans to minimise disruption and ensure smooth operations.
• Performance Reporting – Collate week‑end compliance data and activity overviews to share with clients.
• Mentorship – Manage and develop an Account Executive and Stock Controller, including 1:1s, and provide cover during their leave.
• Collaboration – Work closely with the field team, recruitment team, and systems team.

What we’re looking for

• A confident, natural leader and decision‑maker
• A strong communicator who can present well in‑person and virtually (Google Meet, Teams)
• Someone experienced in managing multiple clients and accounts simultaneously
• Flexible and adaptable, thriving in fast‑moving environments
• A proactive problem‑solver who brings fresh ideas and solutions
• Experienced with Google Docs, Sheets, and Slides
• Passionate about client service and campaign delivery

Benefits

• Full training and ongoing support to help you excel.
• Clear career progression opportunities.
• A collaborative, fun, and rewarding working environment.
• 23 days annual leave (increasing to 25 after two years) + bank holidays.
• Benefits package including enhanced pension, life assurance, Perkbox & Taste Card.

Awards & Recognition

• UKs Best Workplaces for Women (since 2018)
• UKs Best Workplaces for Wellbeing (since 2022)
• UKs Best Workplaces for Development (since 2024)
• UKs Best Workplaces in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)

Sustainability

• Ecovadis Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

Application Process

Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.