WOLFFKRAN is a global leader in the design, construction, and use of tower cranes, known for its innovative technology and comprehensive range of tower cranes. With around 860 employees worldwide, the company continues to drive innovation in material handling. WOLFFKRAN's red cranes are manufactured in Germany, with branch offices and subsidiaries across Europe, the USA, and the Middle East, providing intensive customer care.

Role Description

This is a full-time hybrid role for an Account Specialist at WOLFFKRAN in Greater London, with flexibility for remote work. The Account Specialist will be responsible for analytical tasks, communication with clients, financial management, customer service, and account management on a day-to-day basis

Tasks

Key Accountabilities

• Manually processing invoices from receipt to payment
• Investigating and managing invoice discrepancies through to resolution
• Responsible for escalation of payment issues internally where required
• Maintenance of Supplier changes including Bank details
• Adhere to compliance with external regulatory and other reporting (where applicable)
• Follow Standing Operating Procedures (SOP’s) and internal controls
• Own and maintain Standing Operating Procedures (SOP’s)
• Responsible for delivering against set targets that contribute to the wider Service Level Agreements
• Provide excellent customer service for query resolution
• Strong attention to detail
• Ability to prioritize
• Excellent organisational & time management skills
• Risk awareness and ability to mitigate risk
• Proficient in all MS Office tools, particularly Excel
• Familiarity with Finance IT and Payment systems ( SAP R/3 experience required)

Requirements

Knowledge, SKILLS, and Experience

• Previous experience working within a complex and challenging Accounts Payable/Finance function
• An awareness of principles, practices, regulations, and procedures relating to Accounts Payable
• Excellent customer service skills
• Able to contribute positively to the overall direction of the Accounts Payable function
• Work experiences in specific field 5 years or more

Personal Attributes / Competencies

• Enthusiastic, self-motivated and flexible attitude to working within an environment subject to change
• Ability to deliver high quality work at pace