Are you a skilled and experienced Admin Coordinator? Then come and join our team.

As an innovative service, we offer a hybrid of base and remote working to fit around the service and your home life.

This is an exciting time for someone to join a highly motivated, professional, and committed team. We are looking for someone with energy, enthusiasm, and a high level of managerial skills and experience. The ideal candidate will have experience in staff management, coordinating the work of the admin team, managing HR-related queries, developing procedures, preparing and reviewing reports, and liaising with managers, practitioners, clients, and external professionals. The Admin Coordinator is a key part of the service’s leadership team and supports the service and modality leads.

All staff will work as part of a team and receive regular senior management support. Good administrative, time management, and communication skills are essential. The NHS Talking Therapies Southampton Steps2Wellbeing service prides itself on being innovative and is passionate about development.

We welcome enquiries, and informal visits are also encouraged.

Key responsibilities include:

• Acting as first-line supervisor to the Team Administrators, maintaining performance, and ensuring standards and timescales are met.
• Implementing and adhering to the Trust’s policy on Attendance and Sickness management.
• Maintaining records and providing sensitive reports, including waiting lists, computerised systems, databases, and spreadsheets, required by the Senior Clinical Lead & Service Manager.
• Providing information to patients, staff, carers, relatives, GPs, CMHTs, relating to patient care and service pathways, with tact and courtesy, often involving delicate situations and confidentiality.
• Proficiency in Microsoft Office, especially Outlook, Excel, and PowerPoint.
• Organising and prioritising routine and non-routine workloads, and contributing to developing and implementing new office procedures and systems.
• Working with complex data, such as confidential letters and breach recordings.
• Attending meetings, taking minutes, and assisting in organising conferences and away days.

About Dorset HealthCare

We’re on a mission to empower people to make the most of their lives through outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running community hospitals, inpatient facilities, and a wide range of community and mental health services for nearly 800,000 people.

Rated ‘outstanding’ by the CQC in 2019, 95% of patients report good or very good experiences, and 89% of staff feel they can make a difference. We operate in diverse locations across Dorset, offering many opportunities to make an impact in our communities.

Our 7,000-strong workforce is central to our success. We are committed to equal opportunities, diversity, and creating an inclusive workplace where everyone can be authentic and strive to be their best.

Join us to challenge yourself, build a career, and contribute to our vision of continuous improvement through excellence, compassion, and expertise.

For further details or informal visits, contact:

• Name: Yasmin Falkner
• Job title: Admin Coordinator
• Email: yasmin.falkner1@nhs.net
• Telephone: 02380 272000