Administration Support

Administration Support

Administration Support

Associate

Middlesbrough

Hybrid

Full Time

Permanent

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential .

Our Pensions Administration business continues to grow and we are now looking for an Administration Support to join our vibrant Middlesbrough office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar role.

A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.

Learn more here: https://www.xpsgroup.com/what-we-do/administration/]

The Role

As an Administration Support with XPS you will:

• Sort, scan and distribute of incoming documents.
• Electronic indexing of correspondence and creation of workflow tasks using multiple systems.
• Liaise with administration teams to resolve queries.
• Monitor Share sites used by external parties and the administration teams and extracting the data, filling, and logging.
• Provide extra support to the administration teams and general office duties.
• Data cleanse - add to and amend data held within the system.
• Answer basic queries raised by employees and clients.
• Additional ad-hoc activities as required.

• Strong organisational and time management skills, with the ability to prioritise effectively
• Proactive approach to identifying and resolving inefficiencies in processes
• High level of accuracy in data entry, document preparation, and proofreading
• Good communication skills
• Good interpersonal skills
• Strong computer literacy

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus flexibility to buy or sell holiday
• Flexible Bank holidays
• Pension scheme, matching contribution structure
• Healthcare cash plan
• Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
• Life Assurance cover, four times basic salary
• XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
• Employee Assistance Programme for you and your household
• Access to a digital GP service
• Paid volunteering day when participating in Company organised events
• Staff referral scheme when you introduce a friend to XPS

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

Boost your career