Join to apply for the AML & Investor Onboarding Officer role at SS&C Technologies

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Join to apply for the AML & Investor Onboarding Officer role at SS&C Technologies

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

AML & Investor Onboarding Officer

Locations: Melbourne, Australia | Hybrid

Get To Know Us:

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!
  
  

• Monitoring and conducting investigations of customers' accounts following AML/KYC, CRS/FACTA and DDO standards
• Conduct AML/KYC reviews by gathering information from public sources, source tools and customers
• Perform Customer Due Diligence (CDD), Enhanced Customer Due Diligence (ECDD), and Politically Exposed Persons (PEP), and sanction screening reviews
• Monitor customer transactions and identify suspicious behaviour
• Prepare and report Suspicious Matter Reports (SMRs)
• Identify reportable accounts by determining the tax residency of account holders.
• Apply due diligence procedures as outlined in Annex I of the FATCA Agreement and CRS rules
• Maintain documentation and evidence supporting due diligence outcomes.
  
  

• Prompt escalation of issues / risks identified within specified SLAs
• First point of contact for queries with regards to account set up applications from within the team as well as internal stakeholders.
• Providing SME support to both onshore and offshore team with regards to account setup queries
• Respond to information requests by reviewing and preparing KYC documents for Low, Medium, and High-risk customers
• Manage your own work allocation and meet daily and monthly productivity targets
• Maintain accurate and timely updates in metric trackers and workflow systems
• Collaborate with teams across risk, compliance, and technology
• Support a culture of continuous improvement and operational excellence
  
  

• Manage and complete deliverables as per the agreed client SLAs
• Support ad-hoc projects and enhancements related to the AML/KYC and CRS/FATCA processes within the department and wider business as required
• Assist with periodic reviews and of procedures and checklists across all clients to ensure current and accurate
  
  

• Strong knowledge on the AML/KYC rules and requirements as per the AUSTRAC AML guidelines is a must.
• Experience working with various entity types including funds, trusts, and corporate structures
• Strong attention to detail and a consistent focus on quality and compliance
• Excellent written and verbal communication skills
• Proven ability to meet targets in a fast-paced, high-pressure environment
• Experience conducting peer quality reviews, with the ability to give and receive constructive feedback
• Inquisitive mindset with a willingness to investigate, identify issues, and propose solutions
  
  

• 3+ years of experience in AML/KYC operational due diligence or compliance roles, ideally within financial services or fund services.
• 3+ years’ experience specifically with On Boarding of investors in, CRS/FATCA and DDO within unit registry/transfer agency
• Strong interpersonal and client engagement skills, with experience influencing stakeholders.
• Demonstrated capabilities, with a collaborative and proactive approach.
• Bachelor’s degree in business, finance, or related field. AML/Compliance certifications are a plus.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Management, and Business Development

• Industries

  Software Development

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