AML & Investor Onboarding Officer

Locations: Melbourne, Australia | Hybrid

Overview

Join to apply for the AML & Investor Onboarding Officer role at SS&C Technologies. This role focuses on investor onboarding into client funds, with responsibilities spanning AML/KYC, CRS/FATCA and DDO compliance for Asset Manager or Custodian clients.

About SS&C

SS&C Technologies is a leading financial services and healthcare technology company. It is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Approximately 20,000 financial services and healthcare organizations rely on SS&C for expertise, scale, and technology.

Why You Will Love It Here

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do

This is an integral role within the processing team with a focus on investor onboarding into client funds. The role will review and determine that investors have met all AML/KYC, CRS/FATCA and/or DDO requirements for our Asset Manager or Custodian clients. You will play a critical role in identifying, assessing, and mitigating financial crime risks by conducting Enhanced Customer Due Diligence (ECDD) and Transaction Monitoring (TM). You’ll work at the frontline of the bank's Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) function—ensuring compliance, supporting investigations, and driving continuous improvement.

Role Responsibilities

• Due Diligence:
  • Monitoring and conducting investigations of customers' accounts following AML/KYC, CRS/FACTA and DDO standards
  • Conduct AML/KYC reviews by gathering information from public sources, source tools and customers
  • Perform Customer Due Diligence (CDD), Enhanced Customer Due Diligence (ECDD), and Politically Exposed Persons (PEP), and sanction screening reviews
  • Monitor customer transactions and identify suspicious behaviour
  • Prepare and report Suspicious Matter Reports (SMRs)
  • Identify reportable accounts by determining the tax residency of account holders
  • Apply due diligence procedures as outlined in Annex I of the FATCA Agreement and CRS rules
  • Maintain documentation and evidence supporting due diligence outcomes
• Deliverables:
  • Prompt escalation of issues/risks identified within specified SLAs
  • First point of contact for queries regarding account set up applications from within the team and internal stakeholders
  • Providing SME support to both onshore and offshore teams with regard to account setup queries
  • Respond to information requests by reviewing and preparing KYC documents for Low, Medium, and High-risk customers
  • Manage your own work allocation and meet daily and monthly productivity targets
  • Maintain accurate and timely updates in metric trackers and workflow systems
  • Collaborate with teams across risk, compliance, and technology
  • Support a culture of continuous improvement and operational excellence
• Accountabilities:
  • Manage and complete deliverables as per the agreed client SLAs
  • Support ad-hoc projects and enhancements related to the AML/KYC and CRS/FATCA processes within the department and wider business as required
  • Assist with periodic reviews of procedures and checklists across all clients to ensure current and accurate

Skills and Competencies

• Strong knowledge on the AML/KYC rules and requirements as per the AUSTRAC AML guidelines is a must.
• Experience working with various entity types including funds, trusts, and corporate structures
• Strong attention to detail and a consistent focus on quality and compliance
• Excellent written and verbal communication skills
• Proven ability to meet targets in a fast-paced, high-pressure environment
• Experience conducting peer quality reviews, with the ability to give and receive constructive feedback
• Inquisitive mindset with a willingness to investigate, identify issues, and propose solutions

What You Will Bring

• 3+ years of experience in AML/KYC operational due diligence or compliance roles, ideally within financial services or fund services.
• 3+ years’ experience specifically with On Boarding of investors in CRS/FATCA and DDO within unit registry/transfer agency
• Strong interpersonal and client engagement skills, with experience influencing stakeholders.
• Demonstrated capabilities, with a collaborative and proactive approach.
• Bachelor’s degree in business, finance, or related field. AML/Compliance certifications are a plus.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It’s important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to explore this opportunity, please apply directly with us through our Careers page on our corporate website at www.ssctech.com/careers.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business, Management, and Business Development

Industries

• Software Development