Serving our customers, communities, and planet a little better every day.

Salary – Between £38,720 - £55,000 + annual bonus & benefits

Location – Edinburgh, Permanent

Office Attendance - Our roles are hybrid; however, you should be able to travel to our Edinburgh office 2 days per week for this position.

Closing Date – Applications close 28 th November at 5pm

A chance to thrive

We’re looking for a Business Analyst to join our Save and Pay team at Tesco Bank, part of Barclays Bank UK Plc.

You will play a key role in the design and build of exciting new digital application and servicing customer journeys for our Savings customers.This will involve working in a collaborative agile environment where you are at the heart of DevOps teams.

You will make a meaningful impact by contributing to initiatives that simplify how we operate, modernise our technology, and enhance the customer experience - while focussing on the bank’s growth.We have a flat structure and you will be a key member in an empowered team where you will support changes you have defined live in production and then continuously act on customer feedback to improve them.

Working closely with product, engineering, and operations teams, you will understand and develop a well-rounded view of how the bank delivers change.

You will reporting to a Lead Analyst who will provide ongoing support, coaching, and development to help you grow your skills and progress your career.

We offer opportunities to grow into a variety of roles with many of our analysts moving up to be lead analyst, product owner or solutions architect, supported by structured development pathways and mentoring.

As part of a cross-functional delivery team, the successful candidate will work within anAgile framework.We use the SAFE methodology, operating in DevOps scrum teams. The role offers hands‑on experience with a range of systems and technologies,

• Collaboration Tools– Jira, Confluence, Figma and Microsoft 365.
• Mobile applications.
• Working with third party source system providers.
• API Integrations.

What you’ll be doing

• Collaborate with product and engineering teams to ensure Savings features are accurately implemented.
• Responsible for discovery, defining scope, producing clear user stories and acceptance criteria, reviewing technical designs and process designs (as‑is / to‑be), and supporting delivery through supporting test case definition and implementation activities.
• Act as a custodian of Savings related requirements, performing root cause analysis and coordinating resolutions with technical teams.
• Ensure that delivered features align with internal policies, strategic objectives, and external regulations.

We need you to have

• Must have proven experience as a Business/IT Analyst.
• Proven ability to undertake detailed analysis and produce high-quality user stories and acceptance criteria in an agile environment for customer journey improvements.
• Strong analytical and problem‑solving skills, with excellent attention to detail.
• Strong verbal and written communication skills.

And if you have any of these, even better

• Experience delivering system changes within an Agile environment, working collaboratively across cross‑functional teams to shape and implement solutions.
• Exposure to regulatory and compliance considerations in the banking domain.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us.

What’s in it for you

• Prepare for your retirement with our colleague pension scheme.
• Private Medical Insurance (WL2+) and virtual GP Service 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we’ll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves at Tesco Bank, part of Barclays Bank UK Plc. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

How to apply

We value our people anddiverse teams and believe the variety of backgrounds and experiences make usstronger to achieve our goals.

Our colleagues are workinghybrid, taking time to meet with colleagues in our offices for moments thatmatter, such as team catch ups, planning meetings and more. If you’reinterested in finding out more about what a career at Tesco Bank looks like,click apply to find out more!

Why Tesco Bank?

Whether we’re helping our customers or looking afterour people, you’ll find there’s a warmth and friendliness to everything we do.

It means we put your wellbeing first and give you bagsof support, training and development, so you can build the career that’s rightfor you. It’s about looking after each other with the same care that we give toour customers.

We’ve created an environment where everyone feelsincluded, accepted and welcome. Which means you can bring your whole self towork every day and totally thrive at the same time.