Overview

Viator is seeking an Associate Product Manager (APM) to join our growing product team. This entry-level role is designed for individuals with strong curiosity, analytical ability and a passion for delivering customer value through technology. You’ll work closely with an experienced PM mentor and cross-functional partners to ship real product features and develop core skills in a hands-on environment. This role sits within our B2B Pillar, and will be working on products that Operators interact with on a daily basis, such as joining Viator, listing new and managing existing products.

This role focuses on contributing to initiatives aligned to company priorities under the guidance of a Senior/Principal Product mentor. You’ll use data and customer insights to inform your decisions, write detailed product specifications and collaborate with Engineering and Design to bring ideas to life. This is a great opportunity to grow as a product thinker, communicator, and collaborator while helping millions of travelers discover unforgettable experiences.

Responsibilities

• Collaborate with your PM mentor and cross-functional partners to deliver features that support near-term goals and align with Viator’s strategic direction
• Develop a strong understanding of traveler and operator needs, regularly incorporating user feedback and research into your work
• Write clear, detailed product specifications, including goals, success metrics, edge cases, and open questions
• Contribute to the planning and prioritization of your team’s backlog, helping break down features into milestones that deliver incremental value
• Use both quantitative data and qualitative feedback to guide decisions, identify opportunities, and iterate on features
• Participate in product reviews, roadmap discussions, and release planning with a clear, user-focused point of view
• Communicate clearly with stakeholders across Engineering, Design, Product Analytics, and Operations, ensuring expectations are aligned and work is visible
• Proactively engage with your pod and peers, fostering collaboration and contributing ideas that improve both team dynamics and product outcomes

Must-Haves

• 1–3 years of professional experience (internships or full-time)
• Experience working within or alongside a Product function on products that solve real user problems
• Strong written and verbal communication skills, with the ability to clearly articulate ideas, decisions, and tradeoffs
• Ability to work collaboratively in cross-functional teams and contribute to shared goals
• Proactive approach to problem-solving, including breaking down tasks and seeking input from stakeholders
• Comfort working with data to inform decisions and evaluate success
• Curiosity, initiative and a growth mindset
• Exposure to or strong interest in AI technologies and their application in product development
• Bachelor’s degree or equivalent experience in a technical, business, design, or related field

Nice-to-Haves

• Exposure to product development tools (e.g., Jira, Figma, Confluence, analytics platforms)
• Experience participating in user research, surveys, or usability testing
• Familiarity with the travel or marketplace space
• Basic understanding of AI/ML capabilities or trends in user experience

Perks of Working at Viator

• Competitive compensation packages (base salary and annual bonuses)
• Remote-friendly collaboration across a worldwide team, with on-site options
• Flexible schedule and strong work-life balance
• Donation matching
• Tuition assistance and annual career development support
• Lifestyle benefit to spend on travel, wellness, or other personal needs
• Travel perks including discounts
• Employee assistance program and health benefits

Our Values

• We aspire to lead
• We’re relentlessly curious
• We’re better together
• We serve our customers, always
• We strive for better, not perfect
• Our workplace is for everyone, with diverse identities and experiences

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.

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