Birmingham (Hybrid Work Pattern)

Hays is currently recruiting a Business Analyst to support a newly formed team within a local authority in Birmingham. This is an exciting opportunity to contribute to a transformation programme focused on process standardisation and consistency across internal council teams.

Key Responsibilities:

• Review and document 'as-is' processes and map 'to-be' processes
• Develop and implement Standard Operating Procedures (SOPs)
• Lead and support process mapping initiatives
• Apply knowledge of ISO auditing standards
• Work with systems including Oracle

What We're Looking For:

• Proven experience in business analysis within public sector or similar environments
• Strong background in process improvement and mapping
• Familiarity with ISO standards and auditing frameworks
• Understanding of Oracle systems is highly desirable
• Excellent stakeholder engagement and communication skills

This role offers a hybrid working model, with some on-site presence required in Birmingham. If you're a detail-oriented Business Analyst with a passion for driving operational excellence, please send your updated CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.