Kiwa Agri Food is looking for a Business Support Administrator to join our team on a 12-month contract. In this role, you’ll support various commercial administration activities, including liaising with suppliers and customers, raising purchase orders, and generating sales invoices. You’ll play a key role in ensuring our operations run smoothly and efficiently. This is a hybrid position, based in Harrogate.

Overview:

• Support service line teams with new customer setup and projects within our sales platform
• Provide order acknowledgements to customers once a purchase order has been received
• Create and distribute sales invoices
• Assist the Finance team in resolving disputes and recovering outstanding payments
• Prepare customer fee-paid reports and create fee journals
• Manage high-volume invoicing periods (e.g., scheme renewals, pass-through fees)
• Set up new suppliers within our sales platform
• Coordinate purchase order and invoice approvals within Agri Food
• Act as first-line support for supplier credit notes, refunds, or delivery inquiries
• Provide ad hoc admin support, including purchase cards, expenses, timesheets, and contract coordination

Responsibilities:

• Deliver tasks within tight timescales and deadlines
• Strong planning and organisational skills
• Working knowledge of Dynamics 365 (preferred but not mandatory)
• Proactive, flexible, and results-driven with a practical, problem-solving mindset
• Excellent communication and interpersonal skills across all levels
• The ability to engage and influence colleagues to achieve goals

Qualifications & Benefits:

• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with options to buy additional leave and increased entitlement with length of service
• 36.25 hours per week – Monday to Friday, hybrid working (2 days in the office per week)
• Enhanced Family Leave – Maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – Paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling 24/7
• 24/7 GP Service – Medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Company-branded goodies to start your journey

At Kiwa, we are driven by our core values: Ambitious, Reliable, and Engaged. We are committed to fostering personal development, encouraging ambition, exploring new ideas, and contributing to a safer, more sustainable world. We offer a dynamic environment with opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to creating an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds worldwide, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are fundamental to our identity.

If you have questions about this role or wish to speak with a member of our Talent Team, please email us at uk.careers@kiwa.com.