Job Summary

About the role

• Support service line teams with new customer setup and projects within our sales platform
• Provide order acknowledgements to customers once a purchase order has been received
• Create and distribute sales invoices
• Assist the Finance team in resolving disputes and recovering outstanding payments
• Prepare customer fee-paid reports and create fee journals
• Manage high-volume invoicing periods (e.g. scheme renewals, pass-through fees)
• Set up new suppliers within our sales platform
• Coordinate Purchase order and Invoice approvals within Agri Food
• Act as first-line support for any supplier credit note, refund or delivery enquiries
• Provide ad hoc admin support, including purchase cards, expenses, timesheets, and contract coordination

Do you have what it takes?

• The ability to deliver to tight timescales and deadlines
• Strong planning and organisational skills
• Working knowledge of Dynamics 365 (preferrable but not mandatory)
• Proactive, flexible, and results-driven, with a practical, problem-solving mindset
• Excellent communication and interpersonal skills across all levels
• The ability to engage and influence colleagues to achieve common goals and objectives

What can you expect from us in return?

• £23,751 - £25,352 per annum
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 36.25 hours per week - Monday to Friday, hybrid working (2 days in the office per week)
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.