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Recruitment Business Partner at United Trust Bank

This is a hybrid role working 3 days in the office (City of London location) and 2 days working from home.

Role Purpose

Responsibility for providing system and change support for all applications within Asset Finance.

Responsibilities:

Application support

• Monitor and maintain the functionality of Asset Finance systems and applications ensuring customer and user satisfaction.
• Intercept, log and resolve issues affecting Asset Finance specialist applications such as Sentinel, Alfa, Auto Decision Platform, Integration Layer and portals – acting as First and Second line resolver
• Perform analysis for new business requirements and prepare and manage requirements and functional specification documents.
• Resolve issues and complete change requests using internal configuration, escalate complex changes to other team members or system vendors where required
• Manage day to day first and second line relationship with application vendors
• Review and prioritise issues and change requests with business stakeholders

Project and Change Management

• Manage work packages and projects, in line with the Bank’s Change Implementation and Change Management Policies
• Identify change risks and issues and escalate these as appropriate, with mitigation plans
• Own project related administration such as project plans and Risk, Actions, Assumptions, Issue and Dependencies (RAAID) Logs

Testing Support

• Plan, manage and conduct testing of change packages to ensure they are fit for purpose, prior to go-live.

User documentation and training

• Acting as Application Procedures Librarian ensuring procedures have been documented consistently and in a user friendly manner, and maintaining up to date versions

Skills and Experience sought:

• 5+ years experience within the Financial Services industry and with Banking technologies
• Experience managing change within financial services covering the full change lifecycle and release management process.
• Business Analysis experience documenting issues, solutions and business processes.
• 2+ within the asset finance industry

Remuneration and Benefits:

• matched pension contributions up to 7%
• 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
• flexible and hybrid working
• private medical insurance via Vitality
• life, income protection and critical illness insurance
• enhanced family leave pay
• extensive learning and personal development opportunities
• electric car scheme and cycle to work scheme
• season ticket loan
• wellbeing support – discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  Banking

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