Nationwide (the successful applicant must be able to commute to one of our offices in Bristol, Lutterworth, Edinburgh or Manchester twice a week). Hybrid and flexible work options available.

Working alongside the Senior Change Lead, the successful candidate will have the chance to work on a variety of projects to drive and lead positive change across all elements of the business – product, people, technology and processes. The nature of many projects means working closely with senior managers and Exec sponsors as well as regularly presenting updates to the Exec, so it is a rewarding role for confident, ambitious and self-motivated applicants who want to build on their knowledge and experience to help support our long-term growth aspirations. We expect you to demonstrate our core values of Decency, Enterprise and Brilliance at all times.

Key responsibilities

Working as part of Strategic Delivery you will be involved in helping deliver our business strategy through the overall integrity of well scoped projects that support key product and group objectives. This will involve working with a range of senior business stakeholders, Product and System Owners to:

• manage strategic programmes and roadmaps
• define and plan project requirements
• develop programme and project schedules
• organise and motivate project teams
• provide coaching and guidance to project managers
• chair working group meetings to manage progress, analysing and mitigating risks and issues
• activity and resource planning
• ensure project documentation is up to date
• report on project progress
• deliver projects to time, cost and scope and effective handover to BAU

You will be expected to:

• facilitate workshops with teams in the business to properly define problems as well as solutions
• estimate project costs as part of budget and ensure project benefits are realised
• outline test strategies, plans and scripts
• facilitate testing to ensure that the desired results are achieved
• work closely with project team members to ensure activities are aligned with scope and deliverables
• engage with business stakeholders to document business process and rules
• articulate status and requirements clearly and concisely, both to technical teams and executives
• an overarching focus on driving business outcomes rather than just delivering output

Characteristics & Behaviours

The key behaviours required for this role are:

• Ability to problem solve
• Self-motivated
• Team player
• Adaptable
• Organised
• Customer focussed & people centric
• Proactive
• Approachable

Key skills and knowledge

• Experience working on digital transformation projects
• Management of team and project members and contractors
• Workshop facilitation skills, both in person and remote (Mural)
• Flexibility across differing project methodologies e.g. agile, waterfall, lean
• Strong analytical, facilitation, and process mapping skills
• Understanding of project management tools and software
• Microsoft office suite skills (including Visio, PowerPoint, Word, Excel).
• Experience managing/supporting projects
• Experience working closely with customers and suppliers

Apply for this role

Send your CV and cover letter to our Recruitment team via email today

*If you send us your CV but your application is unsuccessful, you consent to us keeping a copy of your CV on our records for 6 months. This is so that we can consider you should another role become available which we feel may be suitable for you. Your CV will be permanently deleted after 6 months. If you would rather we did not do this then please do let us know when you submit your CV to us.

Let’s get things moving

If you would like to talk to us about any funding needs, call us on 0800 121 7757, register as an Introducer or request a quote for your business today