We are delighted to share a new and exciting opportunity for a Change Manager for Technology.

This role would suit someone who has experience delivering People change initiatives along with Tech Change experience at a global scale.

Change: Leads the change and deployment of change initiatives for the Group People function that deliver the Group People Campaigns - responsible for creating and managing deployment plans which shows how & when the change will land

Deployment: Builds strong stakeholder engagement with the business area across the Group impacted by the change to ensure excellent understanding of their deployment requirements and be set up for success when landing the change

Comms: Establish and lead the delivery of the Comms plan for the change, ensure the key messages are landed and all audiences are considered

Accountable for:

• Owning and delivering all change management activities applying a structured change methodology. Applying frameworks and methodologies to design, develop and deliver the change programme
• Creating and managing deployment plans across Group, including stakeholder analysis and management, learning needs, and change impact assessments.
• Developing a clear Group engagement plan to land the change and a plan to embed the change including support for colleagues while change embeds during hypercare
• Owning the Comms plan for the change, ensuring that key messages are landed and all audiences are considered
• Ensuring the change is relevant and considered for all Group Markets to which it is applicable

Working with:

• Project team to ensure that timelines are aligned and assessing readiness for deployment of change. Providing deployment plan status updates to Project Manager where appropriate
• POE teams to understand the change and ensure all Markets have been designed for
• Group Market & Business Unit teams eg PBPs to ensure deployment plans are Market relevant
• Group Communications to ensure comms plan supports deployment plan and approach
• Learning & delivery team to define best learning approach for the change initiative and training delivery required to support successful deployment of the change

• Experience delivering People change initiatives
• Tech Change experience at a global scale
• Practitioner in Change Management methodologies
• Experience working in a retail environment
• Comms Experience

#LI - LD1

#LI - Hybrid

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