OverviewWe are seeking a seasoned Learning consultant to assist our clients in identifying their learning requirements and aid Visa University in establishing a comprehensive and agile framework for customizing existing learning content and creating new bespoke programs to meet specific client needs and educate a broad range of client employees. The successful candidate will have a strong background in learning design strategy, with a proven track record in creating and implementing effective learning programs. They will understand Europe\'s regional business priorities, Visa University (VU) curriculum, and VU\'s KPIs. They will be responsible for meeting Europe VU revenue, expense, and margin targets and driving sales of new revenue source programs in Europe. The candidate will have direct client exposure and will collaborate with clients, VCA colleagues, learning consultants, account executives, senior Visa Executives, and other teams at Visa to drive the best outcomes. This role reports to the Head of Visa University for EU. Responsibilities 1. Learning Consulting - Provide Learning Development Capabilities to VU in Europe:

Launch the Learning Consulting Practice in Europe, working alongside learning consultants onboarded in other regions. Leverage processes, frameworks, models, templates, and documentation aligned with Visa Consulting and Analytics and Visa University\'s vision. Apply human-centered design principles to create customized training programs (bespoke, study trips, immersions) that support professional development and build capabilities in a timely and cost-effective manner. Manage and coordinate the facilitation of client consulting engagements. Develop and execute a model for content solution customization that is adaptable and scalable to meet diverse client needs. Refine the systematic, human-centered approach for client needs analysis, solution identification, and design, focused on both the client and learner, tailored to specific roles. Refine scalable and repeatable evaluation approaches that clients can use to assess the effectiveness of learning solutions based on stakeholder business drivers and KPIs. Participate in tasks related to budget management, including vendor-related expenses and required systems. Collaborate with regional VU Sales and account executives to understand learning needs analysis offerings and enable them to describe related benefits to potential clients; join client discussions related to qualified leads. Collaborate with the VU curriculum team to develop content and processes that enable customized solutions for large-scale opportunities. Identify, map, and categorize assets within VCA and other functions, including previously delivered bespoke programs. Build a faculty to deliver VU training in languages to support regional businesses. Build rapport and credibility with clients, VCA colleagues, learning consultants, account executives, and other Visa teams to ensure strong, productive relationships.

2. Business Development - Facilitate sales of the new revenue sources including in Region:

Develop a go-to-market strategy for the new revenue sources bespoke product line. Identify and design new revenue sources curriculum tailored to clients\' needs. Develop and manage a sales pipeline to meet revenue targets for the new revenue sources bespoke product line. Collaborate with regional resources (VCA and other functions) to maintain a robust pipeline of opportunities. Track and report against monthly, quarterly, and annual scorecard metrics. Develop client proposals and execute necessary formalization for seamless delivery.

This is a hybrid position. Hybrid employees can alternate time between remote and office work. Hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site), with a general guideline of being in the office 70% or more of the time based on business needs. Qualifications

Experience in learning, consulting, sales or business development Experience in the payments industry Experience in Learning and Development, learning needs analysis, diagnostics, supporting learning and development solutions, and evaluation of learning and development projects Proven track record of developing successful training programs Proven experience in external consulting, specifically working with clients to understand their unique learning needs, managing expectations, and developing tailored learning strategies Demonstrated ability to drive innovation and change to improve efficiency of learning solutions Strong business acumen and experience in building business practices Experience in business development and sales Experience managing a budget with revenue and expense forecasting and sales reporting Experience working in a matrixed organization where regional success depends on collaboration with extended learning teams Strong aptitude for handling a broad scope of technical, business, and professional subject matter; quick and agile learner Strong presentation, written and verbal communication, consulting, stakeholder management, relationship management and influencing skills at all levels Strong interpersonal skills with a demonstrated ability to build and maintain client relationships, handle queries, ensure satisfaction, and explain complex concepts persuasively Demonstrated ability to collaborate with multiple stakeholders including clients, curriculum teams, and account executives, translating client needs into actionable project plans and deliverables in the learning design space to drive business results Language skills in German, Polish, or Italian are a plus

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. #J-18808-Ljbffr