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Leicester

Management

Full time

Permanent

Salary – competitive depending on experience

Hours - Monday to Friday, 37.5 hours per week with flexible, hybrid working

Holiday - 26 days annual leave (excluding bank holidays)

About The Client Services Manager Role

We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.

Are you passionate about building long-term client relationships and delivering exceptional service? Whether you're already at manager level or you’ve built strong client-facing experience within an accountancy practice, this could be the perfect next step for you.

At TC Group, we’re looking for a Client Services Manager to join our growing Accounts team. Based in our Leicester Office (with travel to other regional offices as needed), it’s a varied and rewarding role, where you’ll take ownership of your own diverse portfolio and help clients get real value from our services.

Key Responsibilities Of a Client Services Manager Will Include

• Manage a diverse portfolio of clients, ensuring outstanding service delivery at every stage.
• Build trusted relationships through regular contact, insightful reporting, and face-to-face visits.
• Identify and pursue opportunities to grow client accounts across our full range of services.
• Support senior leaders with ad hoc projects and help develop team members.
• Play an active role in the continued growth and success of the Leicester office.
  
  

• Experience in an accountancy practice environment, ideally with ACA or ACCA qualification (or working towards).
• Solid knowledge of accounting and tax, with strong communication and relationship-building skills.
• A proactive, solutions-focused mindset and great organisational skills.
• Confidence using MS Office and accountancy software such as IRIS.
• A flexible, collaborative approach and willingness to travel to other regional offices when needed.
  
  

• pension scheme
• group life assurance x 4 salary
• group income protection
• opportunity to purchase additional holiday days
• birthday day off
• health cash plan
• car parking
• access to our employee benefits portal – cashback and vouchers on everyday purchases
• employee Assistance Programme
• employee Referral Bonus – we’re always looking for talented individuals to join our team
• regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Accounting

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