Commercial and Finance Manager

EMCOR UK – Greater London, England, United Kingdom

Location

Osterley, Greater London (Hybrid)

Salary

Up to £73,000 per annum, depends on experience

Working Hours

0800 to 1700, Monday to Friday

Benefits

• Private Healthcare
• 25 days holidays + Bank holidays
• Health Cash Plan
• Discount Shopping
• Gym
• Days Out
• Learning & Development opportunities
• Paid Volunteering Days
• Industry leading maternity & paternity policies
• Refer a friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan – Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal and Financial queries

About EMCOR UK

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, “One Data World,” we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Job Purpose

Provide commercial and financial guidance and support to the Client account. Support existing account‑based finance resource to manage the financial performance of each account, under the guidance of the Senior Finance Manager. Under the guidance of the Senior Commercial Manager, work with the account leadership team to oversee and manage all commercial activities and changes across the account portfolio, including contract negotiations, variations and new business opportunities.

Duties

• Support the Senior Finance Manager to provide financial and performance data, monthly reports and quarterly business updates to the Operations Director and Account Director.
• Act as the main financial/commercial support for the client account.
• Work closely with the account operational and customer teams to support portfolio, scope changes and variations, ensuring all financial and commercial information is accurate, documented and reflected in forecast and budget information and reviews.
• Provide financial and commercial support to the Account Director with all significant change projects, including contract variations, annual pricing and uplifts and changes in scope.
• Implement and maintain robust change management processes and procedures in liaison with client Head of Operations and Facilities and client Operations, Performance and Transformation Lead.
• Oversee financial and commercial change notice trackers for the account.
• Work closely with EMCOR UK central finance and account team to ensure all forecasting and budgetary matters are concluded in accordance with company policies and practices.
• Support the account with all operational financial activities, including managing the fixed fee, WIP, timesheets, goods receipting, reporting and finance reviews.
• Work closely with the customer finance team and EMCOR UK credit control, ensuring all invoicing is carried out in line with contract requirements and timely payment is received.
• Review project tenders to ensure they are financially and commercially accurate and support the internal project adjudication process.
• Conduct analysis of invoiced works to ensure contract margin is achieved.
• Ensure the Account Director, Senior Finance Manager and Senior Commercial Manager are fully appraised of any areas of concern in a timely manner.
• Provide support to operational and mobilisation teams during mobilisation/demobilisation activities.
• Review and approve expense claims for account team members.
• Support the account with the management of annual purchase orders ensuring orders are raised in a timely manner with all appropriate records stored correctly.
• Provide support to all operational and non‑financial team members with financial matters.
• Support month end, quarter end and year end financial closing and reporting activities for the account, in line with EMCOR UK procedures and timelines.
• Support the EMCOR UK finance team in audit processes and maintain financial and commercial documentation in line with audit requirements.
• Support the account team to ensure month end procedures are completed in a timely and efficient manner.
• Support annual budgeting and forecast process for the account. Challenge and support the process as appropriate and contribute to the account strategy in line with KAM plan.
• Take an active role in supporting proposals for new and existing services. Develop relationships with finance and commercial managers within customer team as required.
• Prepare required documentation to support capital investment where necessary, ensuring it is line with the policy guidelines.
• Produce financial and commercial management information for the operational team and customers as required and in a timely manner.
• Find ways to continually improve processes to eliminate administrative burden and maximise opportunity to provide decision support.
• Support the account team in identifying issues and opportunities and assist in developing plans to manage and address.
• Uphold ethical trading standards and ensure the financial and commercial control environment is properly implemented and compliant to Sarbanes Oxley guidelines.
• Support the Senior Finance Manager, account resources and central Finance Team to analyse performance trends and opportunities; determine how data insights might be converted into performance improvements and innovation.
• Provide commercial support, guidance and input to business proposals and contract changes. Support the account leadership team to agree addendums or changes to contract and document accordingly.
• Support the account and wider SLT in delivering added value through KAM principles.
• Attend and contribute to account and EMCOR UK SLT management meetings.
• Always promote the image of EMCOR UK and maintain good working relationships with clients, suppliers and other external parties.
• Successfully complete any training required within target timescales.
• Establish a consistently positive working relationship with all customers and end users.
• Provide appropriate challenge and improvement to the customer through value propositions.
• Ensure compliance with all relevant end to end processes applicable to the role.
• Ensure processes are continuously reviewed to maintain operational excellence.
• Complete any other reasonable requests as instructed by the management and leadership teams.
• Lead by example and behave consistently, in line with EMCOR UK’s values.
• Foster and encourage a working environment that promotes a learning culture, consistent objectives and values, training, development and monitoring of performance.
• Conduct succession planning for teams and individuals to encourage progression and internal promotion.
• Provide coaching and mentoring for team members as required.

Responsibilities

Line management of account‑based finance resource (number of direct reports TBA).

Provide professional commercial and financial support to the account-finance and commercial teams.

Professional Requirements

• CIMA/ACCA/ACA qualified and experienced in working in fast moving, dynamic and challenging environments.
• Quantity surveyor experience would be advantageous, as would experience within the FM sector.
• Competent in the use of IT applications i.e. Word, Excel and Power Point.

Personal Requirements

• Demonstrate a natural leadership style with obvious gravitas and charisma to stand out amongst others and the ability to bring out the best in people.
• Demonstrate empathy with customers, an ability to quickly grasp their needs.
• Possess the energy and infectious enthusiasm to motivate and deliver.
• Demonstrate the ability to work in fast paced environments and to tight timescales under pressure.
• Ability to shape and influence, analyse complex data and deliver evidence‑based recommendations.
• Ability to communicate effectively, verbally and on paper, present an argument and arrive at evidence‑based decision making.
• Determination and resilience to achieve objectives and targets when faced with challenges. An ability to identify and drive through solutions, even under considerable or sustained pressure.
• Demonstrate a leadership style that includes mentoring and coaching, to encourage the best performance from team members.

Other Factors

This role is part of a national account covering the UK and Ireland, so travel will be required. There is also an expectation for flexibility and overnight stays may sometimes be necessary (accommodation will be provided).

It is highly likely confidential information will be accessed and handled as part of the role; no confidential or sensitive information should be shared with any unauthorised person at any time.

EEO Statement

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance and Sales

Industries

Facilities Services