Overview

Join to apply for the Compliance Advisory Manager, Insurance role at Monzo Bank

London, Cardiff or Remote | £59,500 - £70,000 (depending on experience) + Benefits

About Monzo

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. Our product offering has grown in the last 10 years in the UK, including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards. We offer saving, investing and pensions, and more beyond. We’re not about selling products — we want to solve problems and change lives through Monzo.

We operate a “three lines of defence” model of risk management and you’ll be working in 2LoD as part of the Risk and Compliance Collective, in the Compliance Team.

What you’ll do

You’ll play a key role by...

• Being the first point of contact for compliance advice on Insurance products.
• Providing clear and proactive compliance advice to the Insurance squad, especially on ICOBS and Consumer Duty.
• Reviewing customer journeys and communications to help the business deliver good customer outcomes, and flagging any risks.
• Advising Marketing and Financial Promotion teams on financial promotion rules and guidance.
• Overseeing regulatory breaches and incidents in relation to insurance activity.
• Learning about the wider Wealth products (Savings, Investments, Pensions) with the aim to expand support to more areas in future.

This role requires strong communication & collaboration skills with a hands-on approach, to ensure that regulations are fully understood, our products are compliant by design and our customers' needs are being met.

Requirements

• You know the Consumer Duty and ICOBS rules inside out
• You have hands-on experience advising on insurance products, ideally from working at a bank, insurer, or fintech
• You like to be where the action is and thrive in fast paced environments
• You are a great communicator and problem-solver, good at weighing risks and finding balanced solutions
• You can work independently and juggle changing priorities
• You’re good at building strong relationships with different teams
• You’re passionate about compliance and excited about the future of banking

What’s in it for you

Salary: £59,500 - £70,000 plus share options. This role can be based in London or Cardiff offices, or be distributed within the UK (with ad hoc meetings in London).

Flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year for books, training courses and conferences. Plus lots more. Read our full list of benefits.

Application journey

• Recruiter call
• Initial video interview with hiring manager – 30 mins
• Technical video interview with hiring manager & stakeholder – 60 mins
• Behavioural video interview with two stakeholders – 60 mins

Our average process takes around 3-4 weeks. You will have the chance to speak to our recruitment team at various points. If you have questions, contact business-hiring@monzo.com.

Equal opportunities

Diversity and inclusion are a priority for us. We are an equal opportunity employer and all applicants will be considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.

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