Overview

Are you keen to work somewhere that’s stimulating and friendly with freedom to make a real impact? This could be the place for you!

We are looking for a Compliance Monitoring Officer to join INSHUR. We’re based in Brighton and operate a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home. You’ll have the opportunity to work remotely while also connecting with colleagues in the Brighton office once a week, fostering a dynamic and supportive environment.

Supported by (and reporting to) the Head of Compliance, you’ll join a friendly compliance team that believes a strong culture of compliance goes beyond adhering to rules and regulations and must be integrated with everything we do. How we conduct ourselves is as critical to INSHUR’s success as making the best products available to our customers.

What you'll do

As a Compliance Monitoring Officer, you will support the business by ensuring INSHUR adheres to legal and regulatory obligations as a regulated Insurance intermediary and Managing General Agent (MGA)/Coverholder. You will play a key role in supporting our compliance strategy and maintaining high-quality service for stakeholders.

A Compliance Monitoring Officer at INSHUR collaborates with all levels of the organisation to provide compliant, business-sensitive solutions in a variety of areas, including:

• Compliance monitoring: Carrying out regular monitoring activities to assess adherence to regulatory requirements and internal policies, reporting findings, and ensuring remedial actions are implemented
• Frameworks, policies and procedures: supporting the development and implementation of compliance frameworks and policies
• Compliance support: support in the orderly running of activities and products to ensure that they adhere to all applicable guidelines and regulations
• Providing advice: to the insurance, claims and marketing teams on compliance requirements
• Assisting: in preparing MI and reports as and when necessary
• Other: regulatory and compliance requirements as required

The position provides challenging and rewarding opportunities to support a variety of business partners and to be involved in various aspects of the business.

We'd love to hear from you if you have

…these essentials to thrive in the role;

• Compliance monitoring expertise: proven experience in conducting and reporting on compliance monitoring activities, with the ability to identify gaps, escalate issues, and advise remedial actions
• Relevant experience: Have worked independently or unsupervised in a similar Compliance role with personal and commercial lines insurance products - Motor, Breakdown, Home, Medical or Business insurance
• Working knowledge: of all insurance related areas of the FCA handbook inc the Consumer Duty
• Collaborative: strong team ethic and ability to build and sustain strong working relationships with a variety of internal and external stakeholders

… these additional skills that could set you apart

• Understanding: of wholesale and retail insurance business and the risks which attach to these products
• Experience of corporate risk and compliance requirements: in a business scenario with particular reference to insurance start-ups and/or digital verticals or Knowledge of and interest in the insurtech environment
• A continual learner: you want to know all there is about the industry, customers, other teams, and marketing best practices
• Succinct and engaging: able to translate technical concepts into easy-to-understand language
• Adapts: well to constant change and is able to see the bigger picture, yet understand the details

You’ll love it here if you

• Thrive navigating ambiguity and finding clarity in uncertain situations
• Take pride in being accountable and owning your responsibilities
• Enjoy in a fast-paced environment where change happens quickly
• Are solutions-focused and driven to overcome challenges
• Embrace resilience and adapt to setbacks with a positive attitude
• Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding

You may not enjoy working here if

• Prefer a more structured, slow-moving environment
• Feel most comfortable when tasks and processes are clearly defined from the start
• Struggle with handling multiple challenges at once or adapting to frequent changes
• Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities

What to expect from the process

Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience

First Interview: 60-minute video call with the Head of Compliance & one other relevant senior employee to delve into the role, including technical questions and an opportunity for you to ask questions

Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Compliance, and People Partner to review the case study and assess team fit

What we offer

Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:

• 30 days of holiday annually, plus bank holidays
• Private healthcare for you and your family, including pre-existing conditions
• Life insurance at 3x your salary
• 13 weeks parental leave at full pay for new parents
• Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax
• Ride to work scheme
• Workplace pension scheme to help you save for retirement
• Flexible working hours to suit your lifestyle
• £500 annual personal training allowance plus regular learning opportunities on a variety of topics
• £40 monthly wellbeing allowance to keep you healthy
• 24/7 Employee Assistance Program, covering you and immediate family members—offering crisis support, counselling, legal advice, menopause CBT, and more
• Office massages to keep those shoulders relaxed
• It goes without saying that we provide everyone with a laptop, monitor and top of the range kit

About Us

INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology and deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise.

Backed by some of the most forward thinking investors including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $70 million in funding as well as the acquisition of US MGA & Broker American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.

As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Commitment to ensuring fairness, transparency, and good outcomes for customers; Generosity, inclusivity, open-mindedness, and diversity; Delivering great results and learning in the open; Freedom to make long-term, high-impact decisions; The wellbeing of our teammates and the people around us. And… Enjoying the ride!

Equal opportunities

At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.

As of July 2024, our team consists of 43% women, 26% from BAME or BIPOC backgrounds, and 13% LGBTQ+. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards. We recognise that early-stage companies often hire people similar to the existing team and we follow a structured hiring process to foster inclusivity and equity.

Our Brighton office is child-friendly, dog-friendly, and fully wheelchair-accessible.

While this position is advertised as full-time, we’re flexible on arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate.

If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.