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CoordinatorHybrid RoleLocation: Hybrid (2 Days Remote, 3 Days Office After Probation)Salary: £25,000 + 5% Bonus Opportunity (Realistic Earnings: £26,250)Hours: Monday – Friday, 37.5 hours (Flexible Between 8 AM – 6 PM)Why Join Us? Fantastic Perks & Benefits

• Hybrid working – 2 days remote after probation
• 6% pension contribution
• Employee car scheme – Drive a fully insured new car for just £200/month
• Gym memberships & well-being hours
• 25-30 days holiday (based on service)
• Enhanced maternity, paternity & premature baby leave
• Learning & development opportunities
• Plus many more amazing benefits
  
  

• Acting as the main point of contact for assigned accounts, ensuring excellent client management
• Assisting customers with enquiries via email & phone
• Managing business customer relationships and strengthening key accounts
• Handling enquiries from start to finish and providing tailored solutions
• Resolving complaints where required and ensuring a positive outcome
• Liaising with third parties & internal teams to support client needs
• Completing high volumes of administrative tasks related to account coordination
  
  

• Previous experience in a Coordinator role or telephone-based customer service/call centre experience
• Ability to manage multiple client accounts and meet deadlines
• Strong communication, negotiation, and relationship management skills
• Excellent multitasking and organisational abilities
• Strong administrative skills with attention to detail
• Proficiency in Microsoft Office (Excel & Outlook)
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Outsourcing and Offshoring Consulting

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