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Are you looking to build a meaningful career in asset management while making a real difference in people’s lives? At LiveWest, we are passionate about delivering high-quality, customer-focused services—and we are looking for a dynamic Coordinator to join our Service Support team within Asset Management.

This is an exciting opportunity for someone with a keen interest in housing, property services, or operational support to gain hands-on experience in a fast-paced, purpose-driven environment. You will play a vital role in ensuring our internal processes run smoothly, enabling us to deliver exceptional service to our customers and communities.

Key Responsibilities

• Coordinating Service Requests - Managing inbox queries, tracking project progress, and ensuring timely responses to internal and external stakeholders.
• Supporting Key Programmes - Assisting with initiatives like the Fibre to the Home Programme and legal enquiries, helping to keep projects on track and well-documented.
• Maintaining Accurate Records - Updating and managing data across multiple systems to ensure compliance, transparency, and efficiency.
• Customer-Focused Support - Raising works orders, supporting complaint resolution, and contributing to service improvement initiatives that enhance the customer experience.
• Business Partnering - Collaborating with regional teams to ensure consistent, high-quality service delivery across the organisation.
  
  

• Be a proactive, adaptable individual with a genuine interest in building a career in Asset Management.
• Have a strong eye for detail and a methodical approach to your work.
• Be confident juggling a varied workload that includes coordinating projects, maintaining accurate records, and supporting key business initiatives.
• Have experience in administrative or office-based roles and be comfortable using Microsoft Office and digital systems to manage tasks effectively.
• Be a clear communicator and a team player, able to build positive relationships with colleagues, customers, and external stakeholders alike.
  
  

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.