Overview

Jones Knowles Ritchie (JKR) is a branding business founded in 1990. We build and deliver brands across the entire consumer experience and are looking for a Creative Services Manager to join our busy team on a Fixed Term Contract (FTC). This role is based in our Shoreditch/London Studio.

Responsibilities

• Internal Collaboration: Partner with account, strategy, and creative teams to scope projects and allocate appropriate resources; help manage schedules, timelines, and budgets across multiple projects; keep momentum and ensure smooth transitions through each stage of creative development; proactively problem-solve resourcing challenges, flag risks and offer solutions.
• External Collaboration: Build relationships with trusted freelancers, collaborators, and production partners; support the onboarding and coordination of external contributors; ensure external teams uphold the quality and values of the creative vision.
• Project Oversight & Creative Support: Understand the nuances of each brand to help match the right talent to the right brief; maintain oversight of project flow, adapt plans to meet evolving demands without compromising creative quality; ensure clarity around priorities, deadlines, and deliverables.

What We're Looking For (Qualifications)

• You might have experience as a studio assistant, traffic coordinator, resourcing assistant, or in another production support role — and you're ready to step up.
• Organised & proactive: confident managing multiple moving parts
• Collaborative: a natural connector who works well with different teams and personalities
• Creative-minded: passionate about the creative process and motivated by great work
• Commercially aware: understands the need to balance creativity with deadlines and budgets
• Brand-savvy: eager to learn how brands work and help shape their creative output

Leadership & Inclusion

We believe leadership isn’t tied to seniority — it’s about mindset. We’re committed to building an equitable, diverse, and inclusive workplace that reflects the society we live in and the audiences we create for.

Benefits

• A pivotal creative services role with support and mentorship
• Opportunity to work on exciting brand projects that push creative boundaries
• Be part of a team that values creativity, collaboration, and progress
• Contribute to a company that actively champions DE&I across everything we do

How to Apply

If this sounds like the next step in your creative operations career, please send your CV and a short note on why you’re interested in the role to the appropriate contact.