Join to apply for the Credit Controller role at Sedgwick.

Job Location: Leeds

Job Type: Permanent, full time

Remuneration: Competitive salary taking into account skills, experience and qualifications

Overview

This is an exciting opportunity to join a fast-paced and high-performing team within the London Market Credit Control function. As a Credit Controller, you’ll manage a diverse portfolio of international clients, ensuring timely collections and maintaining accurate financial records. You’ll engage with clients via phone, email, Teams, and in-person meetings, and you will thrive in a role that requires ownership, precision, and strong interpersonal skills.

You’ll work closely with internal stakeholders including Underwriting, Claims, and Finance to resolve queries, escalate issues where necessary, and contribute to process improvements that enhance overall team performance. Your ability to manage multi-currency transactions and reconcile accounts accurately will be essential in maintaining ledger health and supporting aged debt reduction.

Responsibilities

• Manage a diversified portfolio of international client accounts and drive timely collections.
• Engage with clients via phone, email, Teams, and in-person meetings to resolve queries and disputes.
• Collaborate with internal teams (Underwriting, Claims, Finance) to resolve issues and support process improvements.
• Reconcile multi-currency transactions and maintain ledger accuracy to support aged debt reduction.
• Maintain accurate financial records and ensure compliance with company policies.

Qualifications & Skills

• Experience in credit control, ideally within insurance or financial services.
• Proficiency in Microsoft Excel and financial systems (e.g., SAP).
• Experience handling multi-currency accounts (e.g., USD, EUR, GBP).
• Strong verbal and written communication skills; comfortable with phone and face-to-face interactions.
• High attention to detail with accuracy in account reconciliation and invoice management.
• Good time management skills and the ability to prioritise in a high-volume environment.
• Team player with ability to collaborate across functions.

What We’ll Give You For This Role

• Competitive salary based on skills and experience
• Holiday allowance of 25 days plus bank holidays
• Hybrid working options (office and home)
• Private healthcare, life assurance, and Group Income Protection
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Employee assistance programme for wellbeing support
• Discounts on various products and services

Why Sedgwick

Join a team that values collaboration, innovation, and continuous improvement. Sedgwick is committed to creating a caring culture and work-life balance while delivering meaningful work for clients around the world.

Next Steps

Think this sounds like the right fit? Apply now – we’d love to hear from you. If you’re unsure whether you meet every requirement, we encourage applications from all backgrounds and levels of experience. We are proud to uphold a zero tolerance policy towards discrimination of any kind. After the closing date, we’ll review all applications and may invite selected candidates for an interview (virtual or in-person). Sedgwick is an Equal Opportunity Employer.

Legal & Equal Opportunity

The statements contained in this document describe the general nature and level of work performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.