Overview

Join to apply for the CRO Analyst role at easyJet holidays

The CRO Analyst will be at the centre of our digital optimisation team, helping shape how customers experience easyJet holidays online. Using tools like Contentsquare and Google Analytics, the CRO Analyst will dive into customer journeys, spot what’s working, and flag what isn’t. You’ll turn data into insight and clear explanations that help colleagues understand what customers are doing and why. You’ll create reports, build cases for change, and work with teams across digital, tech, commercial, and customer to implement those changes.

You’ll help identify where people drop off, what causes frustration, and where we’re making things harder than necessary, as well as what we’re getting right and how we can do more of it. This work feeds into our testing programme: shaping hypotheses, tracking live experiments, reporting results, and ensuring decisions are evidence-backed. You’ll analyse A/B tests, measure outcomes, and support the wider business by turning digital insight into action.

You’ll continue to improve how we gather feedback, present findings, and help others act on the insights you uncover. Your input will drive smarter decisions and a better digital experience for every customer.

What You’ll Bring To The Team

We’re looking for someone with experience in a digital analytics or CRO role, familiar with how optimisation fits into a broader digital strategy. You’ll have worked with agile development teams, have experience with Contentsquare, and know how to pull meaningful insights to improve the customer experience. Experience with A/B testing platforms (such as Optimizely) is expected, and familiarity with tools like Hotjar or Userlytics is a plus. The key is the ability to turn user behaviour into clear, useful insight.

You know how to use data to support ROI cases and back up business decisions. You’ve worked with stakeholders and can explain data in a way that makes sense to everyone. You’ve set up reporting processes, built regular insight reports, and contributed to embedding data-driven thinking across teams. Proficiency with Excel and data from tools like GA4 is important.

What’s In It For You

In addition to a competitive base salary, we offer an all-inclusive benefits package including a company-wide bonus scheme and a 5% pension contribution. We provide share options, life assurance, and a flexible benefits package you can tailor to your needs. You’ll have access to heavily discounted flights for you and your family, free easyJet Plus membership, annual holiday vouchers, and generous annual leave. We are committed to supporting development opportunities and a welcoming atmosphere.

Role Details

• Location: United Kingdom – London / Luton Airport area (hybrid 3 days in the office per week)
• Employment type: Full-time
• Seniority level: Entry level

How To Apply

Please click on the apply button to complete your application. Applications can close earlier if we receive a high volume of applications, so apply promptly.

We are committed to building a diverse and inclusive organisation and will make reasonable adjustments at interview through to employment. We encourage applications even if you don’t meet every item in the criteria and are open to flexible working arrangements.

About EasyJet Holidays

Ready to make your next move? Join a team with drive and passion at easyJet holidays. We launched in 2019 to provide brilliant holidays at unbeatable prices, aiming to lead the industry with sustainable travel that’s affordable and accessible. We’re the UK’s fastest growing tour operator and have been recognised as one of the Best Workplaces in Travel. You’ll be part of a culture that empowers you to share ideas and collaborate with great people to create memorable experiences for customers.

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