Customer Relationship Management Manager

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Helping the very best in Digital & Gaming

CRM Manager

Are you an experienced CRM Manager?

If so this could be the role for you. An opportunity has arisen and we are looking for a dynamic CRM Manager to join the team.

• Salary up to £50K.
• 4+ years’ experience required.
• Hybrid in the Mansfield area.

WHO ARE WE?

With stores across the UK and a heavy presence online we embrace bold thinking and action, pushing boundaries to shape the future of retail. Our team thrives on challenges, stepping beyond their comfort zones to drive progress and innovation. The opportunities to grow your career are limitless, and the experience is unmatched. To truly succeed, you’ll need to embody our dynamic and ambitious ethos. We have a current need in the marketing team and are looking for a SEO Executive to join.

BENEFITS:

• Great career progression opportunities.
• Team Socials.
• Share / Stock options.

CRM MANAGER:

As one of our CRM Managers, you will play a critical role in developing and executing comprehensive customer relationship management strategies aimed at strengthening our connection with customers. Your primary focus will be on increasing customer engagement, retention, and overall lifetime value through the implementation of targeted campaigns, personalized communication, and data-driven insights.

You will work closely with cross-functional teams including Marketing, Product, and Analytics to ensure a seamless and consistent customer experience across all touchpoints. By leveraging customer data, behaviour patterns, and feedback, you will identify opportunities to optimize CRM initiatives, enhance customer satisfaction, and drive long-term loyalty. Your ability to translate insights into actionable strategies will be key in fostering meaningful relationships and supporting the company’s growth objectives.

CRM MANAGER ESSENTIAL SKILLS

• Minimum 4 years of experience in CRM - Agency or In house.
• Experience managing a team.
• Ability to work hybrid.

PLEASE NOTE THE CLIENT DOES NOT OFFER SPONSORSHIP OR RELOCATION SUPPORT.

Please either apply by clicking online or emailing me directly to cameron.chambers@searchability.com. For further information please call me on 07719 067 562. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising and Marketing

• Industries

  Retail, Retail Apparel and Fashion, and Advertising Services

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