Overview

Customer Success Executive - Fintech | Capital Markets | Treasury – UK. Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions.

We are searching for a Customer Success Executive in the UK who will:

Responsibilities

• Own and grow relationships with a portfolio of key financial institutions
• Guide clients across their full journey – from onboarding through long term adoption and satisfaction
• Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention
• Influence product direction by bringing customer feedback into the roadmap

What We’re Looking For

• Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software
• Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks
• Experience managing banks as customers
• Strong communication and relationship-building skills
• Familiarity with CRM tools and customer success platforms is a plus

Why Join?

• Be part of a forward-thinking company shaping the future of financial technology
• Work remotely with flexible hours and a supportive team culture
• Competitive compensation and benefits
• Opportunities for growth and professional development

Interested to learn more? Apply now with a copy of your CV and we will be in touch to arrange a discovery chat.

Seniority level

• Director

Employment type

• Full-time

Job function

• Strategy/Planning and Sales
• Industries: Financial Services and IT Services and IT Consulting

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