Overview

Job Title: Customer Supply Planner - 9-12 Month FTC

Weetabix is looking for a Customer Supply Planner to prioritise customer needs and ensure efficient product delivery and On Time In Full (OTIF) performance. This is a 9-12 month fixed-term contract with a hybrid working pattern: 2 days per week on site. Closing date: Tuesday 9th September. Interview process: One Stage Interview. We operate a hybrid pattern with reasonable adjustments available during recruitment.

Responsibilities

• Collaborate with manufacturing, planning, warehousing, transport, and customers to ensure product availability and OTIF performance.
• Produce accurate forecasts and demand signals in partnership with demand forecasting teams and commercial partners to optimise inventory and costs.
• Manage Customer Order Process end-to-end including processing, delivery, data alignment, returns, and invoice discrepancies.
• Proactively address Customer Supply Issues affecting availability and service.
• Identify demand-supply imbalances and implement risk mitigation strategies.
• Collaborate to reduce slow-moving items and clear aged stock; identify Sales opportunities.
• Lead short- to medium-term forecasting and analyze order patterns to improve efficiency.
• Align customer and Weetabix strategies across functions and drive key initiatives.
• Lead and contribute to continuous improvement projects aligned with strategic goals.

What we need from you (Qualifications & Skills)

• Self-motivated, well-organised, fast-paced, proactive attitude; ability to take initiative.
• Strong customer-facing communication, teamwork and relationship-building skills.
• Ability to balance volume, sales, profit and cost considerations; capable of influencing and managing multiple stakeholders in commercially sensitive situations.
• Numerate and analytical with high accuracy.
• Desirable: experience in retail or manufacturing in FMCG supply chain; knowledge of Microsoft D365 or ERP equivalents.
• Weekend coverage required approximately once every 6 weeks.

Benefits & Working Arrangements

Competitive salary and annual flexible benefits; annual bonus, double-matched pension scheme (up to 12%), annual salary review, healthcare plan, discounted Weetabix products, and wellbeing/family support. Additional benefits include:

• Continued investment in personal development
• Flexible working policies and enhanced parental leave
• Additional time off for fertility treatment and neonatal care
• 24/7 counselling service (via Grocery Aid partnership)
• Fully stocked kitchens and on-site amenities

Notes: We do not advertise fixed salary ranges; sponsorship is not provided for this position. For more information about life at Weetabix, visit our careers page. Applications are assessed on skills and experience; screening will be based on those competencies.