Overview

MERJE Manchester, United Kingdom is seeking a highly motivated and detail-oriented Data and Reporting Analyst to join their team within the collections and debt purchase environment. The successful candidate will analyse data, generate reports, and provide insights to support decision-making processes. This role requires a strong analytical mindset, excellent communication skills, and the ability to work effectively in a fast-paced team setting.

Key Responsibilities

• Data Analysis: Collect, analyse, and interpret data related to collections, recoveries, and debt purchase activities. Identify trends, patterns, and anomalies to provide actionable insights.
• Reporting: Develop and maintain regular reports and dashboards to track key performance indicators (KPIs) and metrics. Ensure accuracy and timeliness of all reports. Create new Tableau reports to monitor collections performance.
• Data Management: Maintain and update databases, ensuring data integrity and accuracy. Work with IT and other departments to improve data collection and storage processes.
• Stakeholder Collaboration: Work closely with the UK Operations Team, Investment Team, and other stakeholders to understand their data needs and provide relevant insights.
• Process Improvement: Identify opportunities for process improvements and automation within the data analysis and reporting functions. Implement best practices to enhance efficiency and effectiveness.
• Compliance: Ensure all data analysis and reporting activities comply with relevant regulations and company policies.
• Ad Hoc Analysis: Perform ad hoc data analysis and reporting as requested by management or other departments. Provide insights and recommendations based on the analysis.
• Data Visualization: Create and maintain data visualizations to effectively communicate complex data insights to non-technical stakeholders. Use tools such as Tableau, Power BI, or similar.
• Trend Analysis: Conduct trend analysis to identify potential risks and opportunities within the collections, recoveries, and debt purchase environment. Provide recommendations based on findings.
• Performance Monitoring: Monitor the performance of collections strategies and debt purchase activities. Provide regular updates and insights to management.
• Training and Support: Provide training and support to team members on data analysis tools and techniques. Assist in developing data literacy within the department.
• Documentation: Maintain thorough documentation of data analysis processes, methodologies, and findings. Ensure all documentation is up-to-date and accessible.
• Project Participation: Participate in cross-functional projects and initiatives, providing data analysis and reporting support as needed. Collaborate with project teams to achieve project goals.
• Quality Assurance: Conduct quality assurance checks on data and reports to ensure accuracy and reliability. Address any discrepancies or issues promptly.
• Forecasting: Assist in developing forecasting models to predict future trends in collections, recoveries, and debt purchase activities. Provide insights to support strategic planning.

Key Requirements

• Education: Bachelor’s degree in data science (preferred), Statistics, Finance, Business, or a related field.
• Experience: Minimum of 2-3 years of experience in data analysis and reporting, preferably within the collections, recoveries, or debt purchase environment.
• Technical Skills: Proficiency in data analysis tools such as SQL, Excel, and reporting tools like Tableau or Power BI. Experience with database management and data visualization.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data sets and provide actionable insights.
• Communication Skills: Excellent verbal and written communication skills. Ability to present data and insights clearly and concisely to various stakeholders.
• Attention to Detail: High level of accuracy and attention to detail in data analysis and reporting.
• Team Player: Ability to work collaboratively with cross-functional teams and build strong working relationships.

Send your CV to nmohamed@merje.com

*Sponsorship not provided*