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Date Centre Manager
Slough, Berkshire, UK
Salary dependant on experience
Full-time, Permanent

Our client is a leading provider of innovative and reliable data centre solutions, supporting mission-critical operations globally. The Slough facility is a key part of the UK network, renowned for its cutting-edge technology and robust infrastructure.

They are committed to operational excellence, sustainability, and fostering a culture of continuous improvement. We are now seeking an experienced and dedicated Data Centre Manager to lead the operations of this flagship site.

The Role

As the Data Centre Manager, you will be the single point of accountability for the day-to-day operations and performance of the Slough facility. You will be responsible for ensuring 24/7 uptime, managing a high-performing team, and maintaining a secure, efficient, and compliant environment for our clients' critical data. This is a hands-on leadership role that requires a blend of technical expertise, people management skills, and a strategic mindset.

Key Responsibilities

1. Operational Management: Take full ownership of all data centre operations, including physical security, critical infrastructure (power, cooling, fire suppression), and physical network management.
2. Team Leadership: Lead, mentor, and develop a team of highly skilled technicians and engineers. Conduct performance reviews, manage shift rotas, and foster a positive, safety-first working environment.
3. Critical Systems Oversight: Ensure all mechanical, electrical, and plumbing (MEP) systems are functioning optimally. Oversee maintenance schedules, perform regular system checks, and manage planned and unplanned incidents.
4. Client & Stakeholder Relations: Act as the primary point of contact for clients, addressing their needs and ensuring service level agreements (SLAs) are met or exceeded. Manage relationships with key vendors and contractors.
5. Compliance & Audits: Ensure the facility operates in strict adherence to industry standards and regulations (e.g., ISO 27001, SOC 2, etc.). Prepare for and lead internal and external audits.
6. Health & Safety: Be the on-site safety champion, enforcing strict health and safety protocols and conducting regular risk assessments.
7. Budgeting & Reporting: Manage the site's operational budget and provide regular, detailed reports on performance, capacity, and key metrics to senior management.
8. Continuous Improvement: Identify and implement opportunities to improve efficiency, reduce costs, and enhance the overall performance of the facility.

Candidate Requirements

1. Proven Experience: A minimum of 5 years of experience in data centre operations, with at least 2-3 years in a lead, management or supervisory role.
2. Technical Expertise: Strong understanding of data centre infrastructure, including high-voltage power distribution, UPS systems, generators, CRAC/CRAH units, and fire suppression systems.
3. Leadership Skills: Demonstrated ability to lead, motivate, and manage a technical team in a mission-critical environment.
4. Problem-Solving: Excellent diagnostic and problem-solving skills, with the ability to respond calmly and effectively to unexpected incidents.
5. Communication: Exceptional communication and interpersonal skills, with the ability to liaise effectively with clients, senior management, and team members.
6. Certifications: Relevant certifications such as Certified Data Centre Manager (CDCM), Uptime Institute's Accredited Tier Designer (ATD), or similar are highly desirable.
7. Location: Commutable distance to Slough, with a willingness to be on-call for emergencies.

Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.