Overview

Demand Planner – The Compleat Food Group. Location: Redhill, Surrey, RH1 3AS. Hybrid working available. Hours: Monday – Friday, 8:30 – 17:00. Salary: Up to £45,000 DOE. Contract: Permanent, full-time.

Purpose: To create and maintain demand forecasts for a complex product base (exceptional/short life SKUs). Use available customer data (e.g. sales, forecast, availability & stockholding) to optimise demand forecast accuracy.

Your Duties Will Include

• Exception lines - Closely monitor performance of exception lines (promotions, new lines, range changes and delists) to ensure the forecast is as accurate as possible.
• External events - Pro-actively forecast for all demand impacting events in a timely manner (e.g. Easter, Christmas, Bank Holidays).
• Monitor Electronic Point of Sale (EPOS) and adjust customer forecasts as necessary to ensure supply.
• Work alongside production sites – ensuring planners are informed of any significant changes in demand in a timely fashion.
• Communicate effectively to customers (e.g. weekly collaborative meetings and daily interaction) and key stakeholders around the business.
• Ensure account KPIs are maintained to target.

Knowledge, Skills and Experience

• 1-3 years Demand Planning experience
• FMCG/Food/Retail background desirable
• Strong communicator (both verbal and written)
• Knowledge of forecasting systems
• Advanced Excel skills
• Good organisational skills with the ability to meet tight deadlines
• Strong attention to detail
• Ability to deliver excellent service – internal and external relationships managed to the best of your ability
• Strong team player
• Ability to influence and negotiate at all levels to achieve the best outcomes

Benefits

• Hybrid working available
• Free on-site parking
• Dynamic environment: fast-paced, future-thinking agile company where your contributions make a real difference
• Culture: be part of a team that values diversity, innovation, collaboration and excellence
• 33 days annual leave (including bank holidays)
• Online and high-street retailer discount scheme
• Employee well-being and community support groups
• Charity initiatives and team events
• 24/7 access to Grocery Aid (free financial, emotional and practical support)
• Physical wellbeing benefits – free on demand exercise hub and various gym discounts
• Online wellbeing benefits
• Free financial wellbeing – mortgage calculators, budget tools, financial aid tools

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to fairness, equity, inclusivity, and respect; we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunities employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

If you would be interested in working with us please send a message to recruitment@compleatfood.com. We will reach out if we have roles needing additional support.