Overview

Job summary

Please note that this advert may close early or be extended, depending on the number of applications received. Please include a cover letter alongside your CV, detailing how you feel you meet the requirements of the role. Closing date: Tuesday 30th September 2025. Home based, 37.5 hours per week.

Job details

Employer name: We Are With You

Job locations: London, City of London, EC1M 1AU

Date posted: 18 September 2025

Salary: £29,273 to £44,290 a year

Contract: Permanent

Working pattern: Full-time

Reference number: oc-1758050793-YQH9B

About the role

Join us as our new Digital Communications Lead. Are you a digital storyteller with the vision to shape strategy and the drive to deliver it? From developing our social media approach to creating standout web content and digital campaigns, you'll drive our online presence, engage our key audiences and inspire more people to connect with our vital services. This role is both strategic and practical - you'll set the direction for our digital channels, including which organisational social media channels to prioritise, while also getting hands-on with delivery. To succeed, you'll bring experience of digital communications and channel management, with the confidence to influence strategy while delivering great content day-to-day. It's a fantastic opportunity for someone who's excited by the chance to use digital communications to make a real, lasting difference.

WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year. At WithYou, we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

Essential Skills

In your application, we'd be excited to see evidence of:

• Proven track record of leading, developing and growing engagement on social media, including paid advertising
• Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
• Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
• Excellent news sense and editorial judgement, with an understanding of shareable content
• Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media

DE&I and safeguards

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. We provide a guaranteed interview scheme for veterans and for candidates with a disability who meet all essential criteria. If you have a disability, a learning difficulty such as dyslexia or a medical condition which may affect your performance during any part of our selection process, we will make reasonable adjustments to enable you to perform at your best.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - saving on brands
• Flexible working opportunities and wellbeing resources
• Refer a Friend scheme with a £500 bonus for successful referrals (subject to probation)

Responsibilities

Essential responsibilities align with the role description and duties as listed in the job posting. The candidate will lead digital communications strategy, manage social media channels, and deliver content across platforms to engage key audiences.

Qualifications

Essential:

• In your application, evidence of a proven track record of leading, developing and growing engagement on social media, including paid advertising
• Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
• Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
• Excellent news sense and editorial judgement, with an understanding of shareable content
• Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to check for any previous criminal convictions.

Employer details

Employer name: We Are With You

Address: London, City of London, EC1M 1AU

Employer's website: https://www.wearewithyou.org.uk/