Digital Consultant

An award-winning consultancy shaping the future of healthcare. We bring a best-in-class team and future-focused approach; empowering customers, programmes and partners.

We believe in people-centered healthcare transformation, supporting our customers with seamless delivery throughout the transformation journey, providing high quality, value and innovation.

Were proud to have built a diverse collection of exceptional people, who consistently and expertly deliver transformative technology projects to our many customers. Were growing rapidly and have ambitious plans to continue this trajectory.

We offer a highly flexible, openminded and respectful place to work, full of learning and development opportunities, supporting everyone to achieve their best.

Overview of the Position

Reporting to: Senior Consultant or Principal Consultant

Organisational Function: Consulting & Delivery Services

Job Family: Delivery Services

This role will play a pivotal part in managing and delivering digital transformation projects, responsible for ensuring the smooth execution of projects by meeting our clients' objectives while working as part of an integrated team. Leading on day-to-day project activities, ensuring timely delivery, within budget and to the high quality expected by our clients. This role will also be instrumental in transferring knowledge to our clients to ensure they can sustain and build upon the technological advantages implemented during the project.

Key Responsibilities

Project Management & Delivery:

• Manage the full lifecycle of digital transformation projects, ensuring effective planning, execution and delivery of agreed outputs.
• Oversee project timelines, budgets and resources, ensuring projects are delivered on time, within scope, and to the expected quality standards.
• Proactively identify project risks, challenges and dependencies, and develop mitigation plans to keep projects on track.

Stakeholder Management:

• Build and maintain positive working relationships with key client stakeholders, ensuring effective communication and collaboration throughout the project.
• Ensure that client expectations are clearly understood and managed, with regular updates on project progress, risks and changes.
• Facilitate regular project meetings with internal teams and client stakeholders to track progress, resolve issues and ensure alignment.

Team Collaboration & Leadership:

• Work as part of an integrated project team, collaborating with colleagues across different functions, including business analysts, technical experts and change management specialists.
• Coordinate activities between different teams, ensuring seamless collaboration and delivery of project milestones.
• Foster a team-oriented environment, ensuring effective communication, problem-solving and knowledge sharing.

Knowledge Transfer & Capacity Building:

• Ensure that knowledge transfer is built into the project delivery plan, enabling clients to take ownership of their digital transformation once the project is complete.
• Lead client workshops, training sessions and documentation efforts to ensure clients understand and are capable of sustaining the changes implemented.
• Assist clients in establishing governance structures and processes that support the ongoing management of digital transformation efforts.

Continuous Improvement & Quality Assurance:

• Continuously monitor project performance, providing recommendations for process improvements and adjustments as needed.
• Contribute to the development of SmartCo Future Healths project delivery methodologies, tools and frameworks to improve efficiency and effectiveness across all projects.
• Ensure adherence to best practices, quality standards and regulatory requirements in all aspects of project delivery.

Reporting & Documentation:

• Maintain detailed project documentation, including project plans, status reports, risk logs and any other required materials.
• Prepare and present regular project status reports for senior stakeholders, ensuring transparency around progress, challenges and any deviations from the plan.
• Support the development of business cases, proposals and other documentation as needed.

Skills & Characteristics

Project Management Experience:

• 1-3 years of experience managing and delivering digital transformation projects, preferably within the healthcare sector.
• Experience with project management methodologies such as Agile, Waterfall or Hybrid, and the ability to adapt these methodologies to the needs of each project.

Healthcare Knowledge:

• Good understanding of the NHS/Healthcare industry, including healthcare IT systems (e.g., Electronic Patient Record (EPR), telemedicine, healthcare analytics) and relevant regulations (e.g., HIPAA, GDPR).
• Familiarity with the challenges and opportunities associated with digital transformation in healthcare organisations.

Communication & Interpersonal Skills:

• Excellent written and verbal communication skills with the ability to present complex ideas to both technical and non-technical stakeholders.
• Ability to build strong relationships with clients and colleagues, fostering a spirit of collaboration and trust.
• Skilled in facilitating meetings, workshops and discussions with a variety of stakeholders.

Problem-Solving & Critical Thinking:

• Strong problem-solving skills with the ability to quickly identify issues and develop effective solutions.
• Ability to manage ambiguity and adapt to changing circumstances while keeping projects on track.

Technical Aptitude:

• Familiarity with the digital tools and technologies used in healthcare transformation, such as EPR systems, cloud platforms, data analytics and digital health tools.
• Proficiency in project management software (e.g., Microsoft Project, Jira, Trello, Asana) and collaboration tools (e.g., Microsoft Teams, Slack, SharePoint).

Work Schedule

• Full Time
• Hybrid

Why Join

• Work on high-impact consulting projects across health and care sector.
• A collaborative and supportive team environment.
• Opportunities for professional growth and skill development.

If you are passionate about shaping the future of digital healthcare consulting, wed love to hear from you.