Digital Experience Designer

New Today

Role Introduction

This is a new role in OneAdvanceds Digital Experience Team.

You will be joining OneAdvanced during an exciting period of transformation and optimisation as we continue evolve our digital experience moving from traditional lead generation to a comprehensive SaaS customer journey through a new, scalable website that will grow alongside OneAdvanced.

What You Will Do

Role & Responsibilities

The Digital Experience Designer will drive the design and delivery of world-class digital experiences that exceed our customers' expectations.

You'll be responsible for leading our digital design system, developing it to meet the evolving needs of the business, and ensuring seamless workflow and exceptional design output. You will work with stakeholders to assist in building page templates in our CMS utilising the design systems components.

Responsibilities

Ownership and continued development of our Figma based design system, updating existing components and designing new ones as required and ensuring alignment with Storybook.
Designing interactive digital experiences from animated hero images to full microsites.
You will lead and facilitate in person and remote workshops to further develop and optimise our digital experiences.
You will use data to inform design decisions and identify areas of focus for development, experimentation and optimisation.
You will support our experimentation programme through contribution to ideation workshops and designing test variants.
You will conduct user research from ad hoc Guerilla Testing to full lab style testing utilising a third-party agency you will engage and brief.
Working with marketing stakeholders to design or advise in creating page layouts or templates within our CMS.
Collaborating with the OneAdvanced Product UX team to align our digital design with Mosaic the product design system.

What You Will Have

You'll have a proven track record of delivering customer-focused, high-quality digital experiences in a commercial environment, with a history of driving iterative design enhancements that drive commercial outcomes. You'll also have experience with experimentation and continuous revenue optimisation programmes, with a focus on delivering measurable results.

Required Experience

Previous experience in digital experience design.
Demonstrable expertise using Figma ideally in conjunction with Storybook.
Demonstrable experience of creating and managing modular design systems.
Experience of concurrently managing multiple stakeholders at different levels across an organisation.
Experience of designing and facilitating ideation and design workshops in person and remotely.
Experience of specifying and utilising user research, ideally you will have run research interviews and sessions yourself.
Experience of data led design, utilising GA4 and similar tools to identify customer pain points and ideate solutions or candidates for testing.

Advantageous Experience

Experience of using a modern Content Management System ideally Optimizely.
Experience of being part of an continuous optimisation or CRO programme.
An active interest or utilisation of AI design tools and techniques.

What We Do For You

Wellbeing focused Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

Annual Leave 26 days of annual leave, plus public holidays and the ability to buy additional days
Employee Assistance Programme Free advice, support, and confidential counselling available 24/7 through Care First
Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth - Regardless of where you are at in your career, were committed to enabling your growth personally and professionally

Development Programmes From Future Managers to Leadership Training, our development programmes help you get where you need to go
Performance Bonus Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

Pension Scheme Our plan with Scottish Widows offers 5% matched contribution by the company
Income protection insurance Providing you with support and assistance when you need it most

Recognition Highlighting and rewarding the great work our people do

Performance & Talent Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference we provide opportunities to help our people make a difference to the causes they care about

MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
Volunteering Time Our volunteering leave scheme allows you to use your time to help those who need it
Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here

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Location:: West Midlands Combined Authority, England, United Kingdom
Salary:: £80,000 - £100,000
Job Type:: FullTime
Category:: Marketing & Media, IT & Technology

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