Overview

Disrepair Supervisor needed in Bristol

The rate is £271.57 per day PAYE

This is a temporary role

The reference number is: 5273232

Responsibilities

• Lead a team of approximately 15 case handlers managing disrepair claims across owned housing stock.
• Ensure responsive repairs are delivered to a high standard, on time, and within budget.
• Provide expert technical advice on housing matters including FOIs, SARs, EIRs, Ombudsman reports, and litigation claims, acting as an expert witness in court when required.
• Focus on quality, customer satisfaction, and value for money.
• Supervise administrative staff, oversee case progression from claim to completion.
• Contribute to a collaborative, hybrid working environment with a minimum of 50% office presence.

Qualifications/Requirements

• Experience leading a team in a housing/disrepair context (implied by responsibilities).
• Strong knowledge of FOIs, SARs, EIRs, Ombudsman processes, and litigation claims.
• Ability to act as an expert witness in court when required.
• Commitment to quality, customer satisfaction, and value for money.

How to apply

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

About us

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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